F&B Operations Supervisor: Lead Service & Events

Radisson Hotel Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hotel stay discounts

Friends & Family discounts

Dining and spa discounts

Job summary

Radisson Hotel Group in Cape Town Foreshore seeks a Food & Beverage Operations Supervisor to lead day-to-day F&B outlets, meetings and events, delivering exceptional guest experiences with hands-on supervision. You will ensure service standards, safety compliance and effective cost control while motivating the team to achieve departmental targets.

Join a dynamic hospitality environment where your leadership, passion for service and ability to coordinate multiple functions will help elevate

Qualifications

• Experience in food & beverage service as well as meetings & events operations within a hospitality environment.
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the Food & Beverage department & Meeting & Events operations, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Supports the delivery on plans and objectives where food & beverage initiatives, meeting & events & hotel targets are achieved.
• Coordinating meetings and events, ensuring that all functions are set up and executed professionally and that guest expectations are consistently exceeded.
• Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
• Builds and maintains effective working relationships with all key stakeholders.
• Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

F&B service experience

Supervisory experience

Guest service excellence

Team leadership

IT systems proficiency

Communication skills

Job description

Radisson Hotel Group in Cape Town Foreshore seeks a Food & Beverage Operations Supervisor to lead day-to-day F&B outlets, meetings and events, delivering exceptional guest experiences with hands-on supervision. You will ensure service standards, safety compliance and effective cost control while motivating the team to achieve departmental targets.

Join a dynamic hospitality environment where your leadership, passion for service and ability to coordinate multiple functions will help elevate