Food & Beverage Supervisor

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Provident fund

Meals on duty

Training and development opportunities

Job summary

Placements24 is assisting a renowned hospitality venue in Soweto, Gauteng to hire a Food & Beverage Supervisor. The role focuses on supervising daily F&B operations, ensuring exceptional guest experiences, leading a team, and maintaining high service standards in a busy setting.

The ideal candidate will lead staff, monitor quality, control costs, and collaborate with Head Chef to deliver seamless service.

Qualifications

• Previous supervisory experience in F&B.
• Strong knowledge of restaurant and bar operations.
• Excellent customer service and interpersonal skills.

Responsibilities

• Oversee daily F&B outlets operations (restaurants, bars, room service).
• Maintain high standards of customer service at all times.
• Train and manage F&B staff; foster a positive work environment.
• Address customer inquiries, feedback, and complaints professionally.
• Monitor inventory; place orders; manage stock rotation to minimize waste.
• Ensure compliance with health, safety and hygiene regulations in F&B areas.
• Assist in developing and implementing new menu items and promotions.
• Control costs related to food, beverage, labor and expenses.
• Conduct pre-shift briefings to communicate goals and daily objectives.
• Collaborate with Head Chef and department managers to ensure seamless service.

Skills

Supervisory experience

Customer service

Leadership

English communication

Job description

About the Role

Our client, a highly regarded hospitality venue in **Soweto, Gauteng**, is seeking an enthusiastic and customer-focused Food & Beverage Supervisor to join their dedicated team. This role is crucial for ensuring the smooth and efficient operation of the F&B outlets, maintaining high standards of service, and contributing to an exceptional guest experience. The ideal candidate will have a passion for food and beverage, excellent leadership skills, and a proactive approach to problem-solving. You will be responsible for overseeing daily operations, managing staff, and ensuring guest satisfaction in a busy environment. This is a fantastic opportunity to grow your career within the vibrant **Soweto** hospitality scene.

Key Responsibilities

• Supervise and coordinate the daily operations of the food and beverage outlets, including restaurants, bars, and room service.
• Ensure high standards of customer service are maintained at all times.
• Manage and train F&B staff, fostering a positive and productive work environment.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Monitor inventory levels, place orders, and manage stock rotation to minimize waste.
• Ensure compliance with all health, safety, and hygiene regulations within the F&B areas.
• Assist in the development and implementation of new menu items and promotions.
• Control costs related to food and beverage, labor, and operational expenses.
• Conduct pre-shift briefings with staff to communicate goals and daily objectives.
• Collaborate with the Head Chef and other department managers to ensure seamless service delivery.

Requirements

• Previous experience in a supervisory role within the Food & Beverage sector is essential.
• A strong understanding of restaurant and bar operations.
• Excellent customer service and interpersonal skills.
• Proven ability to lead and motivate a team.
• Knowledge of inventory management and cost control principles.
• Familiarity with health and safety regulations in the food service industry.
• Ability to work flexible hours, including weekends and public holidays.
• Good communication skills in English; knowledge of local languages is an advantage.
• A passion for hospitality and delivering memorable guest experiences.
• Must be a resident of or willing to relocate to Soweto, Gauteng.

Benefits

This role offers a competitive salary based on experience, along with a provident fund and opportunities for performance-based recognition. Employees benefit from meals while on duty and a supportive team environment. Our client provides continuous training and development opportunities to help you advance your career within the hospitality industry. This is an exciting chance to be part of a well-regarded establishment in **Soweto**, contributing to its success and enhancing your professional journey.