Food & Beverage Supervisor

Placements24; East London; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff meals

Career advancement

Hotel discounts

Job summary

East London Hotel is seeking a motivated Food & Beverage Supervisor to oversee daily F&B operations across restaurant, bar, and room service on-site in East London. You will lead a team, ensure service excellence, manage inventory, and support the F&B Manager.

Ideal candidates will have supervisory experience in hospitality, strong leadership, and a customer-focused approach, with flexibility to work shifts including evenings and weekends. Hospitalty certification is a plus.

Qualifications

• Experience in a supervisory role in F&B.
• Strong knowledge of restaurant and bar operations.
• Excellent customer service and leadership skills.
• Ability to work under pressure and manage multiple tasks.
• Willingness to relocate to East London.

Responsibilities

• Supervise daily F&B operations and opening/closing procedures.
• Train and motivate service staff to deliver excellent customer service.
• Maintain service standards, hygiene, and safety regulations.
• Manage inventory of food, beverages and supplies.
• Assist with menu implementation and promotions.
• Handle guest inquiries, feedback, and complaints professionally.
• Oversee cash handling and POS operations accurately.
• Collaborate with kitchen to ensure smooth service flow.
• Maintain cleanliness of all F&B areas.
• Contribute to achieving F&B revenue and cost targets.

Skills

Leadership

Customer service

Communication

Team motivation

Work under pressure

Education

High school diploma or equivalent

Hospitality certification (advantage)

Tools

POS systems

Basic computer skills

Job description

About the Role

Our client, a vibrant hotel located in East London, is seeking an enthusiastic and service-oriented Food & Beverage Supervisor. This position is responsible for overseeing the daily operations of one or more F&B outlets (restaurant, bar, room service), ensuring exceptional service delivery, maintaining quality standards, and supporting the F&B Manager. You will lead a team of service staff, manage inventory, and ensure a positive dining experience for all guests. This on-site role is key to the dining success of the hotel in East London.

Key Responsibilities

• Supervise daily F&B operations, including opening and closing procedures.
• Lead, train, and motivate service staff to deliver excellent customer service.
• Ensure all service standards, hygiene, and safety regulations are met.
• Manage inventory of food, beverages, and supplies, ensuring adequate stock levels.
• Assist with menu implementation and promotion.
• Handle guest inquiries, feedback, and complaints efficiently and professionally.
• Oversee cash handling and POS system operations accurately.
• Collaborate with the kitchen team to ensure smooth service flow and timely delivery of orders.
• Maintain cleanliness and organization of all F&B areas.
• Contribute to achieving F&B revenue and cost targets.

Requirements

• Previous experience in a supervisory role within the Food & Beverage sector is required.
• Strong understanding of restaurant and bar operations, including service standards and inventory control.
• Excellent customer service, communication, and leadership skills.
• Ability to work effectively under pressure and manage multiple tasks.
• Proficiency in POS systems and basic computer skills.
• Knowledge of health, safety, and hygiene regulations.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• A positive attitude and a passion for hospitality.
• Located in or willing to relocate to East London.
• High school diploma or equivalent; hospitality certification is an advantage.

Benefits

• Our client offers a competitive salary, staff meals, and opportunities for career advancement within the hospitality industry.
• Employees benefit from a supportive team environment and discounts on hotel services.
• This role is an excellent stepping stone for individuals looking to grow their careers in Food & Beverage management in East London.