Food and Beverage Supervisor

Placements24; Upington; On-site; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Competitive hourly wage

Health and wellness benefits

Employee discounts

Professional development opportunities

Dynamic, fast-paced environment

Job summary

Placements24 is seeking an experienced Food and Beverage Supervisor to oversee service operations at a popular restaurant and bar in Upington. The role emphasizes delivering high standards of service, leading front-of-house staff, and contributing to a memorable dining experience for guests.

You will collaborate with management to drive efficiency, maintain quality, and enhance customer satisfaction, playing a vital role in the venue's success in a fast-paced environment.

Qualifications

• Proven experience as a Food and Beverage Supervisor or in a similar role.
• Strong knowledge of food and beverage service standards and protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to manage staff effectively and foster a positive team environment.
• Proficiency in POS systems and basic inventory management.

Responsibilities

• Supervise and lead front-of-house F&B staff during shifts, ensuring excellent customer service.
• Assist with staff training, scheduling, and performance monitoring.
• Manage guest orders, ensuring accuracy and timely delivery of food and beverages.
• Oversee bar operations, including inventory management and quality control.
• Handle guest inquiries, feedback, and resolve any service-related issues promptly.

Skills

Leadership

Customer service

Communication

Staff management

POS systems

Tools

POS systems

Inventory management

Job description

About the Role

Our client is seeking a motivated and experienced Food and Beverage Supervisor to oversee service operations at their popular restaurant and bar in Upington . This role is essential for ensuring high standards of service, managing front-of-house staff, and contributing to a positive dining experience for all guests. You will work closely with the management team to enhance efficiency, maintain quality, and drive customer satisfaction, playing a vital role in the establishment's success.

Key Responsibilities

• Supervise and lead front-of-house F&B staff during shifts, ensuring excellent customer service.
• Assist with staff training, scheduling, and performance monitoring.
• Manage guest orders, ensuring accuracy and timely delivery of food and beverages.
• Oversee bar operations, including inventory management and quality control.
• Handle guest inquiries, feedback, and resolve any service-related issues promptly.

Requirements

• Proven experience as a Food and Beverage Supervisor or in a similar role.
• Strong knowledge of food and beverage service standards and protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to manage staff effectively and foster a positive team environment.
• Proficiency in POS systems and basic inventory management.

Benefits

• Competitive hourly wage and potential for tips.
• Health and wellness benefits.
• Opportunities for professional development within the F&B sector.
• Employee discounts on food and beverages.
• A dynamic and fast-paced work environment.