About the Role
Our client, a renowned hotel in the heart of Bloemfontein, Free State , is seeking a motivated and experienced Food and Beverage Manager . This key role is responsible for the overall management of all food and beverage operations within the hotel, including restaurants, bars, room service, and banqueting. You will oversee staff, manage inventory, control costs, and ensure exceptional service standards are met to enhance guest satisfaction and profitability. The ideal candidate will possess strong leadership skills, a deep understanding of F&B operations, and a passion for culinary excellence. This is an excellent opportunity to lead and develop the F&B department of a respected establishment in Bloemfontein . The role offers a hybrid work arrangement, blending strategic planning at the hotel with the flexibility of remote oversight.
Key Responsibilities
- Oversee all daily F&B operations, ensuring smooth service delivery across all outlets.
- Manage and mentor F&B staff, including hiring, training, scheduling, and performance management.
- Develop and implement menus, promotions, and pricing strategies in collaboration with the Executive Chef.
- Control food and beverage costs, manage inventory, and optimize purchasing to maximize profitability.
- Maintain the highest standards of food safety, hygiene, and sanitation in all F&B areas.
- Ensure exceptional guest service, addressing any feedback or complaints promptly and professionally.
- Manage banquets and events, coordinating with clients and the events team to ensure successful execution.
- Develop and manage the F&B budget, tracking expenses and revenue streams.
- Stay updated on industry trends and implement innovative ideas to enhance the F&B offerings.
- Collaborate with other departments to ensure a cohesive guest experience throughout the hotel.
Requirements
- Minimum of 5 years of experience in Food and Beverage management within the hospitality industry.
- Proven experience in managing multiple F&B outlets, including restaurants, bars, and banqueting.
- Strong knowledge of F&B operations, cost control, inventory management, and quality standards.
- Excellent leadership, communication, and interpersonal skills.
- Experience in staff training and development.
- Ability to work under pressure and manage multiple priorities effectively.
- Proficiency in F&B management software and POS systems.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Passion for food, beverage, and exceptional customer service in Bloemfontein .
- Must be legally authorized to work in South Africa.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive medical aid benefits.
- Opportunities for professional development and career advancement.
- Employee discounts on hotel services, including dining and accommodation.
- Accommodation allowance or subsidized housing is available for this role in Bloemfontein .