FMCG Sales Operations Specialist

Placements24; Sandton; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Annual performance-based bonus

Comprehensive health insurance

Retirement savings plan with company-m

Work from home

Job summary

Placements24 is seeking a Sales Operations Specialist for a fully remote role in the FMCG sector. You will support sales teams by managing CRM data, generating reports, and assisting with order processing and contracts.

The ideal candidate has 2–3 years in Sales Operations, strong analytical skills, and proficiency with Salesforce or HubSpot, Excel, and cross‑functional collaboration with finance, marketing, and supply chain.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• 2–3 years of experience in Sales Operations, Sales Support, or similar role within FMCG.
• Proven experience with CRM systems (Salesforce, HubSpot) and sales analytics tools.
• Strong analytical and data management skills.

Responsibilities

• Manage and maintain sales data within the CRM system, ensuring accuracy and completeness.
• Generate regular sales reports, performance dashboards, and ad-hoc analyses for the sales leadership team.
• Support the sales team with order processing, quoting, and contract management.
• Assist in development and implementation of sales processes and tools to improve efficiency.
• Coordinate with other departments to resolve operational issues affecting sales.
• Monitor sales performance against targets and identify areas for improvement.
• Facilitate sales team meetings and training sessions related to sales operations.
• Maintain sales collateral and ensure easy access for the sales team.
• Provide first-line support for sales-related system inquiries.

Skills

Analytical skills

Remote collaboration

Communication

Time management

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Excel

Job description

About the Role

Our client, a leading force in the Fast-Moving Consumer Goods (FMCG) industry, is looking for a dedicated and efficient Sales Operations Specialist to join their team. This fully remote role is designed for an individual who thrives in a fast-paced environment and excels at supporting sales teams with critical operational functions. You will be responsible for managing sales data, generating reports, supporting order processing, and optimizing sales processes to enhance efficiency and productivity. The ideal candidate will have a strong understanding of sales operations within the FMCG sector, excellent analytical skills, and a proactive approach to problem-solving. This is an excellent opportunity to contribute to the success of a reputable FMCG company from anywhere.

Key Responsibilities

• Manage and maintain sales data within the CRM system, ensuring accuracy and completeness.
• Generate regular sales reports, performance dashboards, and ad-hoc analyses for the sales leadership team.
• Support the sales team with order processing, quoting, and contract management.
• Assist in the development and implementation of sales processes and tools to improve efficiency.
• Coordinate with other departments (e.g., finance, marketing, supply chain) to resolve operational issues affecting sales.
• Monitor sales performance against targets and identify areas for operational improvement.
• Facilitate sales team meetings and training sessions related to sales operations.
• Maintain sales collateral and ensure easy access for the sales team.
• Provide first-line support for sales-related system inquiries.

Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 2-3 years of experience in Sales Operations, Sales Support, or a similar role within the FMCG sector.
• Proven experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
• Strong analytical and data management skills.
• Excellent organizational and time management abilities, with a high level of attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with remote teams.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work independently and proactively manage workload in a remote setting.
• Experience in FMCG sales processes is a significant advantage.

Benefits

• Competitive salary package.
• Performance-based annual bonus.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Flexible work arrangements with the ability to work from home.
• Opportunities for professional development and training in sales operations and CRM.
• A supportive and collaborative remote team environment.