Flagship Retail Store Manager — Lead Growth & Team

Placements24; Rustenburg; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Employee discounts

Uniform allowance

Professional development

Relocation assistance

Job summary

Placements24 in Rustenburg, North West, is seeking an experienced Retail Store Manager to lead a high‑volume store on site. You will direct sales, optimize stock, manage a large team, and ensure excellent customer experience in a fast-paced environment.

You will drive profitability, implement merchandising standards, control expenses, and develop staff through coaching and performance reviews, while upholding brand policies and delivering exceptional service to every customer.

Qualifications

• Minimum proven experience as a Retail Store Manager in high-volume retail.
• Demonstrated ability to meet sales targets and drive profitability.
• Strong leadership, communication, and staff development skills.
• Excellent customer service and POS proficiency.
• Experience with inventory management and loss prevention.

Responsibilities

• Oversee daily store operations and profitability.
• Drive sales by setting targets and coaching staff.
• Manage inventory, stock control, and shrinkage.
• Recruit, train, and schedule store team.
• Ensure exceptional customer service standards.
• Maintain store visuals and safety compliance.
• Handle customer complaints professionally.
• Control expenses and manage the store budget.
• Conduct performance reviews and coaching.
• Ensure compliance with company policies and laws.

Skills

Leadership

Team management

Customer service

Communication

Sales-driven

Tools

POS systems

Retail management software

Job description

Placements24 in Rustenburg, North West, is seeking an experienced Retail Store Manager to lead a high‑volume store on site. You will direct sales, optimize stock, manage a large team, and ensure excellent customer experience in a fast-paced environment.

You will drive profitability, implement merchandising standards, control expenses, and develop staff through coaching and performance reviews, while upholding brand policies and delivering exceptional service to every customer.