Store Team Lead Growth, Service Excellence & Benefits

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement benefits

Employee discount

Career progression

Job summary

Placements24 in Rustenburg is seeking an Assistant Store Manager to support daily retail operations and lead a team to deliver excellent customer experiences.

You will assist the Store Manager with scheduling, inventory, training, and achieving sales targets, while upholding store standards and security.

This role offers a collaborative, fast-paced environment with opportunities for progression and employee benefits such as health insurance and staff discounts.

Qualifications

• Experience leading a retail team and delivering great customer service.
• Ability to manage stock and understand sales reporting.
• Familiar with POS systems and retail software.
• Strong problem-solving and communication skills.
• Demonstrated leadership and team-building capabilities.

Responsibilities

• Support the Store Manager in daily operations, including staff scheduling, inventory management, and sales performance monitoring.
• Assist in training and coaching store associates to ensure high levels of customer service and product knowledge.
• Oversee store opening and closing procedures, ensuring security and adherence to company policies.
• Handle customer inquiries and resolve complaints effectively to maintain customer satisfaction.
• Contribute to visual merchandising efforts and ensure the store is well-presented.

Skills

Retail leadership

Customer service

Problem solving

Inventory management

POS systems

Tools

POS software

Job description

Placements24 in Rustenburg is seeking an Assistant Store Manager to support daily retail operations and lead a team to deliver excellent customer experiences.

You will assist the Store Manager with scheduling, inventory, training, and achieving sales targets, while upholding store standards and security.

This role offers a collaborative, fast-paced environment with opportunities for progression and employee benefits such as health insurance and staff discounts.