Field Service Technician (Specialized Equipment)

Placements24; Randburg; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Training & development

Job summary

Placements24 is seeking a Field Service Technician to support Randburg-area clients with on-site installation, maintenance, and repair of specialized industrial equipment.

You will travel to client sites within Gauteng, perform diagnostics, complete service reports, and ensure peak equipment performance while upholding safety standards. Strong mechanical and electrical skills, plus customer-focused communication, are essential.

Qualifications

• Proven experience as Field Service Technician or similar role.
• Strong mechanical and electrical troubleshooting abilities.
• Able to read and interpret technical manuals, schematics and blueprints.
• Experience with diagnostic tools and equipment.
• Excellent problem-solving and communication skills.

Responsibilities

• Install, commission and configure equipment at client locations.
• Perform preventive maintenance and inspections for optimal performance.
• Diagnose and troubleshoot mechanical, electrical and hydraulic issues.
• Repair faulty components and conduct timely service visits.
• Provide technical support and training to clients.

Skills

Mechanical aptitude

Electrical troubleshooting

Customer service

Reading manuals

Diagnostic tools

Tools

Diagnostic tools

Job description

About the Role

Our client, a prominent supplier of advanced industrial machinery, is looking for a dedicated Field Service Technician to join their growing team in the Randburg area and surrounding regions of Gauteng . This role is essential for providing on-site installation, maintenance, and repair services for specialized equipment used across various industries. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, excellent customer service abilities, and a passion for problem-solving. You will be the face of our company to our clients, ensuring their equipment operates at peak performance. This position involves a hybrid work model, requiring significant travel to client sites but also offering opportunities for remote planning and support. This is a fantastic opportunity for a skilled technician to expand their expertise with cutting-edge technology.

Key Responsibilities

• Install, commission, and configure new specialized equipment at client locations.
• Perform routine preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues with complex machinery.
• Conduct timely and effective repairs, replacing faulty components as needed.
• Provide technical support and training to clients on equipment operation and maintenance.
• Maintain detailed service reports, documenting all work performed and parts used.
• Adhere to all safety protocols and company procedures during on-site visits.
• Manage service schedules and prioritize tasks effectively to meet client needs.
• Communicate clearly and professionally with clients and internal support teams.

Requirements

• Proven experience as a Field Service Technician, Mechanical Technician, or similar role.
• Strong mechanical and electrical aptitude with hands-on troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Experience with diagnostic tools and equipment.
• Excellent problem-solving abilities and attention to detail.
• Strong customer service and communication skills.
• Valid driver's license and a clean driving record are essential.
• Ability to travel regularly within the Gauteng region.
• Experience with (mention a type of specific equipment if relevant, e.g., CNC machines, industrial pumps, printing presses) is a plus.

Benefits

• Our client offers a competitive salary, commensurate with experience and qualifications.
• This hybrid role provides a balance of field work and flexible arrangements. Employees receive benefits such as medical aid and a retirement fund. Opportunities for specialized product training and professional development are regularly provided.
• Join a company that values its employees and offers exciting career growth prospects within the dynamic industrial sector of Randburg .