Field Sales Engineer - Pumps & Systems

KSB Company; Johannesburg; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

KSB Pumps & Valves (Pty) Ltd in Johannesburg is seeking a qualified sales professional with a mechanical or process engineering background. The role focuses on supporting existing customers, expanding the customer base, and delivering excellent service in a pump and valve environment.

Responsibilities include engaging with contractors, end users and municipalities, preparing SAP quotations, processing orders from loading to payment, and coordinating with the factory team to meet delivery

Qualifikationen

• Minimum National Diploma in Mechanical or Process Engineering (N6/T3)
• 3–5 years’ experience in a professional sales role within a service environment
• Strong component identification skills
• Proficiency in Microsoft Office 365, SAP, and Webshop
• Foundational knowledge of sales and marketing principles
• Demonstrated commitment to delivering excellent customer service

Aufgaben

• Call on existing KSB customers and expand the customer base
• Stay updated on market trends, competition and tenders
• Call on contractors, end users and municipalities
• Follow up weekly on leads
• Perform onsite fault finding and problem solving on pumps and systems
• Prepare SAP quotations for pumps and spares and process orders on SAP
• Process orders from loading to payment
• Coordinate with factory and production on orders
• Update customers on order status and delivery dates
• Update projects on C4C weekly with contacts
• Maintain protocol for handling claims and assist staff
• Meet deadlines and ensure customer satisfaction
• Increase SupremeServ market share and seek growth opportunities
• Follow company policies and procedures
• Carry out other duties as required

Kenntnisse

Sales experience

Component identification

MS Office 365/SAP/Webshop

Sales & marketing knowledge

Customer service orientation

Ausbildung

National Diploma (N6/T3) or Degree in Mechanical Engineering

Tools

SAP

Webshop

Microsoft Office 365

Jobbeschreibung

KSB Pumps & Valves (Pty) Ltd in Johannesburg is seeking a qualified sales professional with a mechanical or process engineering background. The role focuses on supporting existing customers, expanding the customer base, and delivering excellent service in a pump and valve environment.

Responsibilities include engaging with contractors, end users and municipalities, preparing SAP quotations, processing orders from loading to payment, and coordinating with the factory team to meet delivery