Application Engineer - KZN Based

Pump and abrasion Technologies; Richards Bay; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Pump and Abrasion Technologies (PABT) is seeking a motivated Technical Sales Support Engineer. Based at our Centurion head office, you will assist sales teams with pump system specifications, prepare proposals, and provide on-site technical support, including installation guidance and fault analysis.

You will travel to client sites as part of short-term assignments, usually 3–4 day periods, to ensure solutions meet customer needs while documenting findings and recommendations for continuous

Qualifications

• Bachelor's degree in Mechanical or Process Engineering (B.Eng or BSc.Eng).
• 0–2 years of working experience; pump familiarity advantageous.
• Strong mechanical/process engineering capabilities and problem solving.

Responsibilities

• Assist in selecting and specifying pumps to best meet the customer’s needs.
• Compile technical reports and proposals.
• Guides customers on a technical basis to the appropriate product.
• Provides first-line technical support and consulting for pump applications.
• On-site assistance with installation of products.
• Do system analysis and fault finding on-site and compile reports with solutions.
• Assist Sales representatives in presenting proposed solutions to clients.
• Meet or exceed Customer Support quality assurance standards.

Skills

Mechanical engineering

Process engineering

Attention to detail

Communication skills

Teamwork

Education

B.Eng or BSc.Eng in Mechanical or Process Engineering

Tools

MS Word

Excel

Job description

Pump and Abrasion Technologies (PABT) is a global leader in the design, manufacturing, and assembly of heavy-duty slurry pumps. Our culture is deeply rooted in an entrepreneurial spirit and a "do whatever it takes" mindset.

You will be joining the Technical Sales department, whose main focus is to support our Sales representatives with all technical aspects regarding our products.

Our Head Office in Centurion will be the base where you work from together with traveling to client sites and back. Traveling usually occurs over a 3-4 day period where company transport is provided.

You will be responsible for all technical-related aspects of your area in a fast-growing and ever-expanding company. You will be challenged to provide pump system-related solutions in the form of a proposal based on a variety of variables and requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in selecting and specifying pumps to best meet the customer’s needs.
• Compile technical reports and proposals.
• Guides customers on a technical basis to the appropriate product.
• Provides first-line technical support and consulting for pump applications.
• On-site assistance with installation of products.
• Do system analysis and fault finding on-site and compile reports with the necessary solutions and root cause analysis.
• Assist Sales representatives in presenting proposed solutions to clients.
• Required to meet or exceed Customer Support quality assurance standards on a consistent basis.

REQUIREMENTS FOR THE ROLE:

• Must display a strong mechanical and or process engineering ability.
• Attention to detail
• Ability to manage multiple tasks in a fast-paced environment.
• Displays the ability to organize and maintain various files and sheets.
• Excellent experience with computers and software, especially MS Word and Excel.
• Capable of communicating to a technical or non-technical audience.
• Strong written and verbal communication skills.
• Requires an energetic and driven employee that is a self-starter and can take ownership of all technical related aspects of his area

EDUCATION AND EXPERIENCE:

• B.Eng or BSc.Eng degree in Mechanical or Process Engineering
• 0-2 years of working experience
• Pump-related experience will be advantageous