POS IT Support Technician — Junior

The Recruitment Council; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

The Recruitment Council, located in Durban, seeks a Junior to Mid-Level IT Support Technician to enhance their growing team. This role focuses on providing on-site and remote support to retail and healthcare clients, ensuring efficient technical troubleshooting and installation of essential systems.

Candidates must possess a Diploma in IT or a related field, along with experience in technical support and a valid driver’s license. The position offers opportunities for skill enhancement and client engagement.

Qualifications

• 1–4 years of proven experience in IT Technical Support or similar role.
• Valid driver's license and reliable personal vehicle for client travel.

Responsibilities

• Diagnose and resolve hardware, software, and network issues.
• Install and maintain specialized POS and pharmacy software.
• Maintain desktops, laptops, servers, and retail peripherals.
• Assist with local network setups and troubleshooting.
• Manage client relationships during site visits.
• Document technical issues and client configurations.

Skills

IT Technical Support

Desktop Support

Field Technician expertise

Hands-on POS Software experience

Pharmacy management software knowledge

Basic Network Administration

Education

Diploma or Degree in Information Technology or related field

Tools

POS systems

Pharmacy software applications

Job description

The Recruitment Council, located in Durban, seeks a Junior to Mid-Level IT Support Technician to enhance their growing team. This role focuses on providing on-site and remote support to retail and healthcare clients, ensuring efficient technical troubleshooting and installation of essential systems.

Candidates must possess a Diploma in IT or a related field, along with experience in technical support and a valid driver’s license. The position offers opportunities for skill enhancement and client engagement.