Field IT & Hardware Support Engineer

BCXP; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Job summary

BCXP is seeking an IT support professional to provide first-line technical support for hardware deployed in store locations. You will diagnose incidents, resolve issues onsite, and assist junior technicians. Travel locally is required, with extended hours as needed.

Minimum NQF4/Grade 12 and 2 years of IT support experience are expected, with CompTIA A+ certification preferred to ensure effective troubleshooting and installation tasks.

Qualifications

• NQF 4: Grade 12 National Diploma.
• 2 years IT support experience in retail environments.
• CompTIA A+ certification preferred.

Responsibilities

• Provide first-line IT support for incidents arising from hardware in stores.

Skills

Customer Focus

ICT Knowledge

Problem Solving

Teamwork

Education

CompTIA A+

Job description

BCXP is seeking an IT support professional to provide first-line technical support for hardware deployed in store locations. You will diagnose incidents, resolve issues onsite, and assist junior technicians. Travel locally is required, with extended hours as needed.

Minimum NQF4/Grade 12 and 2 years of IT support experience are expected, with CompTIA A+ certification preferred to ensure effective troubleshooting and installation tasks.