Community Support Manager - Tembisa

Placements24; Gauteng; On-site; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Health insurance

Professional development

Generous annual leave

Job summary

Placements24 in Gauteng is seeking a compassionate Community Support Manager to lead essential services in Tembisa. The role guides a team of support workers, ensures high standards of care, and builds strong community partnerships for effective service delivery.

The ideal candidate has a Diploma or Degree in Social Work or related field, at least five years in community services with two in supervisory roles, and proven ability to manage budgets and staff.

Qualifications

• Diploma or degree in Social Work, Psychology, or related field.
• Minimum 5 years of experience in community services; at least 2 years in supervision.
• Experience managing teams and operational budgets; knowledge of Gauteng social welfare.

Responsibilities

• Lead and supervise a team of community support workers.
• Oversee day-to-day operations of programs in Tembisa.
• Develop and implement care plans with clients and families.
• Ensure compliance with regulations, policies, and procedures.
• Manage program budgets and resources.
• Build partnerships with external agencies and healthcare providers.
• Assess client needs and report on outcomes.
• Respond to emergencies and complex casework.
• Organize community engagement events to promote inclusion.
• Champion person-centred care with dignity and respect.

Skills

Team leadership

Communication

Problem solving

Empathy

Education

Diploma/Degree in Social Work

Tools

Case management software

Job description

About the Role

Our client is seeking a compassionate and dynamic Community Support Manager to lead vital services in Tembisa, Gauteng . This role is central to enhancing the well-being of individuals and families within the community, focusing on delivering accessible and effective support systems. The successful candidate will oversee a team of support workers, manage daily operations, and ensure the highest standards of care are maintained. This is a hands-on management position requiring strong leadership, excellent organizational skills, and a deep commitment to social care. You will be instrumental in shaping and delivering services that respond directly to the unique needs of the Tembisa community, fostering a safe, inclusive, and empowering environment for all service users. We are dedicated to building stronger communities through responsive and person-centred care.

Key Responsibilities

Lead and manage a team of community support workers, providing supervision, training, and performance management. Oversee the day-to-day operations of community support programs in Tembisa , ensuring efficient service delivery. Develop and implement care plans tailored to the individual needs of service users, in collaboration with clients and their families. Ensure compliance with all relevant regulations, policies, and procedures within the social care sector. Manage program budgets, resources, and operational logistics effectively. Foster positive working relationships with external agencies, healthcare providers, and community partners in Tembisa . Conduct regular assessments of client needs and program outcomes, reporting on progress and identifying areas for improvement. Respond to and manage client emergencies and complex casework as required. Organize and facilitate community engagement activities and events to promote social inclusion. Champion a person-centred approach to care, ensuring dignity and respect for all service users.

Requirements

Diploma or Degree in Social Work, Psychology, or a related field. Minimum of 5 years of experience in community services or social care, with at least 2 years in a supervisory or management capacity. Demonstrated experience in managing teams and operational budgets. Strong knowledge of social welfare issues and support services available in Gauteng . Excellent interpersonal, communication, and problem-solving skills. Ability to handle sensitive information with discretion and maintain confidentiality. Proficiency in using relevant software for case management and reporting. Empathy, resilience, and a genuine passion for supporting vulnerable individuals. Valid driver's license and access to reliable transport for community visits. Commitment to continuous professional development and best practices in social care.

Benefits

Our client offers a competitive remuneration package, including a comprehensive health insurance plan and a retirement savings option. There are significant opportunities for professional growth, including access to specialized training and workshops. This role provides the unique benefit of working directly within the Tembisa community, allowing for deep engagement and impact. Employees enjoy a supportive team environment, generous annual leave, and participation in company-wide initiatives focused on social impact. We value our team members and strive to create a fulfilling and rewarding career path.