Family Support Specialist - Crisis Intervention

Placements24; Vereeniging; Hybride; ZAR 320 000 - 520 000; Plein temps

Avantages offerts par ce poste

Fully remote

Résumé du poste

Placements24 is seeking a dedicated Family Support Specialist to deliver crisis intervention and family services remotely. You will work with diverse families, offering guidance, resources, and therapeutic support to promote resilience and well-being.

Requirements include a Master’s degree in Social Work, Psychology, or Counseling, plus 3+ years in family support or crisis intervention. Strong telehealth skills and trauma-informed care are essential for success in this role.

Qualifications

• Master's degree in Social Work, Psychology, Counseling, or a related field.
• 3+ years of experience in family support, crisis intervention, or case management.
• Strong understanding of trauma-informed care and its application.
• Proficiency with tele-health platforms and virtual communication tools.

Responsabilités

• Provide immediate crisis intervention and support to families in distress.
• Conduct comprehensive assessments of family needs, strengths, and risks.
• Develop and implement individualized family support plans with achievable goals.
• Offer counseling and guidance on parenting, conflict resolution, and effective communication.
• Connect families with essential community resources (housing, financial aid, mental health services).
• Provide emotional support and build coping skills and resilience.
• Monitor progress and adjust plans as needed.
• Maintain confidential case notes and documentation per standards.
• Collaborate with social workers, therapists, and other service providers.
• Participate in virtual team meetings, case consultations, and professional development.
• Advocate for families within various systems.

Connaissances

Crisis intervention

Trauma-informed care

Telehealth

Communication

Case management

Formation

Master's degree in Social Work, Psychology, Counseling, or related field

Description du poste

About the Role

Our client is seeking a dedicated and empathetic Family Support Specialist to provide crucial crisis intervention and support services. This position is fully remote, allowing you to make a significant difference from the comfort of your own home. You will work directly with families facing challenging circumstances, offering guidance, resources, and therapeutic interventions to help them navigate crises and build resilience. This role demands a compassionate approach, strong problem‑solving skills, and a deep understanding of family dynamics and child development. You will collaborate with other professionals to ensure comprehensive support for families in need. This is an exceptional opportunity to advance your career in family services while enjoying the flexibility and autonomy of a remote role. We are committed to supporting families through difficult times and empowering them to create stable and nurturing environments. Your expertise will be invaluable in strengthening family bonds and promoting overall well‑being across the communities we serve. The remote nature of this job allows for wider reach and impact.

Key Responsibilities

• Provide immediate crisis intervention and support to families experiencing acute distress or challenging situations.
• Conduct comprehensive assessments of family needs, strengths, and risks.
• Develop and implement individualized family support plans, setting achievable goals.
• Offer counseling and guidance on parenting, conflict resolution, and effective communication strategies.
• Connect families with essential community resources, such as housing assistance, financial aid, and mental health services.
• Provide emotional support and empower families to build coping mechanisms and resilience.
• Monitor family progress and adjust support plans as needed.
• Maintain accurate and confidential case notes and documentation according to professional standards.
• Collaborate effectively with social workers, therapists, and other service providers.
• Participate in virtual team meetings, case consultations, and ongoing professional development.
• Advocate for the needs of families within various systems.

Requirements

• Master's degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 3 years of experience in family support, crisis intervention, or case management.
• Demonstrated expertise in family therapy techniques and child development principles.
• Strong understanding of trauma‑informed care and its application.
• Excellent assessment, intervention, and problem‑solving skills.
• Exceptional communication, active listening, and interpersonal skills.
• Ability to manage a caseload effectively and maintain professional boundaries.
• Proficiency in utilizing tele‑health platforms and virtual communication tools.
• Must be able to work independently and demonstrate strong self‑discipline.
• Commitment to confidentiality and ethical practice.
• Willingness to undergo background checks.

Benefits

This fully remote role offers a competitive salary, comprehensive benefits, and substantial opportunities for professional development. You will be part of a mission‑driven organization dedicated to strengthening families and communities. Enjoy the flexibility of working from home, with a supportive team environment and access to resources that enable you to excel. We foster a culture of continuous learning and professional growth, encouraging you to expand your skills and expertise in family support and crisis intervention. This position allows you to directly impact lives and contribute to positive change, all while maintaining a healthy work‑life balance.