Family Support Counselor (Remote)

Placements24; Rustenburg; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive remote salary

Flexible hours

Health insurance

Home office stipend

Professional development

Job summary

Placements24 is seeking a skilled and empathetic Family Support Counselor to join their expanding remote team. This role focuses on delivering accessible counseling to families and individuals across South Africa, using secure video conferencing and digital platforms from home.

You will develop personalized support plans, provide psycho-education, offer crisis intervention, and collaborate with other remote professionals while maintaining confidential records and delivering online workshops.

Qualifications

• Master's degree in Counseling, Social Work, Psychology, or related field.
• Registered/licensed professional (HPCSA, SACSSP).
• Minimum of 3 years' experience in family and individual counseling.
• Proficient with telehealth platforms and virtual tools.

Responsibilities

• Conduct virtual counseling sessions with individuals, couples, and families.
• Develop personalized support plans and provide psycho-education.
• Offer crisis intervention and emotional support to clients.
• Collaborate with remote healthcare professionals for holistic client care.
• Maintain confidential electronic records and progress notes.
• Facilitate online psycho-educational workshops and support groups as needed.

Skills

Active listening

Empathy

Communication skills

Problem solving

Remote rapport-building

Education

Master's degree in Counseling, Social Work, Psychology, or related field

Tools

Telehealth platforms

Video conferencing tools

Job description

About the Role

Our client is seeking a skilled and empathetic Family Support Counselor to join their expanding team, operating entirely remotely. This role is crucial in providing accessible counseling and support services to families and individuals experiencing various life challenges, from relationship difficulties to parenting concerns and stress management. You will leverage digital platforms to deliver impactful interventions, helping clients build resilience and improve their well-being from the comfort of their own homes. This is an exciting opportunity to be at the forefront of remote mental health and social support services, serving clients nationwide.

Key Responsibilities

• Conduct virtual counseling sessions with individuals, couples, and families via secure video conferencing.
• Develop personalized support plans and provide psycho-education on relevant topics.
• Offer crisis intervention and emotional support to clients experiencing distress.
• Collaborate with other remote healthcare professionals to ensure holistic client care.
• Maintain detailed and confidential electronic client records and progress notes.
• Facilitate online psycho-educational workshops and support groups as needed.

Requirements

• Master's degree in Counseling, Social Work, Psychology, or a related field.
• Professional registration and licensing (e.g., HPCSA, SACSSP).
• Minimum of 3 years of experience providing family and individual counseling.
• Demonstrated proficiency with telehealth platforms and virtual communication tools.
• Excellent active listening, empathy, and problem-solving skills.
• Ability to establish rapport and build trust remotely.

Benefits

• Competitive remote salary and performance incentives.
• Flexible working hours and the ability to work from anywhere within South Africa.
• Comprehensive health insurance and wellness programs.
• Generous allowance for home office setup and ongoing technology support.
• Opportunities for continuous professional development in digital mental health.