Family Support Specialist

Placements24; Bloemfontein; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development

Generous leave

Employee assistance program

Job summary

Placements24 is seeking a compassionate Family Support Specialist to join our team in Welkom, Free State. You will assess family needs, develop personalised support plans, and connect families with essential community resources to strengthen family wellbeing.

You will work with a multidisciplinary team, advocate for families, and provide ongoing support, resources, and crisis referrals to help families achieve resilient and healthy environments in the Welkom community.

Qualifications

• Excellent communication, listening, and interpersonal skills.
• Proficiency in needs assessment and care planning.
• Ability to build rapport and trust with diverse families.
• Strong organisational and time management skills.

Responsibilities

• Conduct comprehensive assessments of family strengths, needs, and challenges.
• Develop and implement individualized family support plans in collaboration with families.
• Provide direct support, counseling, and resource navigation to families.
• Facilitate parenting skills workshops and educational sessions.
• Connect families with community resources, such as housing, employment, healthcare, and education programs.
• Monitor family progress and provide ongoing support and follow-up.
• Advocate for families with other service providers and agencies.
• Maintain accurate and confidential case records and documentation.
• Collaborate with a multidisciplinary team to ensure holistic family support.
• Respond to crisis situations and provide immediate support and referrals.

Skills

Communication

Listening

Interpersonal skills

Time management

Rapport building

Care planning

Needs assessment

Education

Social Work / Psychology / Child and Family Studies

Job description

About the Role

Our client is seeking a compassionate and skilled Family Support Specialist to join their dedicated team in Welkom, Free State . This vital role focuses on providing comprehensive support services to families experiencing a range of challenges, aiming to strengthen family bonds, improve well-being, and promote positive outcomes. You will work directly with families to assess their needs, develop personalised support plans, and connect them with essential community resources. The position requires a deep understanding of family dynamics, child development, and the social service sector within the Free State . You will act as a crucial link between families and available support networks, advocating for their needs and empowering them to build resilient and healthy family environments. This is an opportunity to make a profound difference in the lives of families in the Welkom community.

Key Responsibilities

• Conduct comprehensive assessments of family strengths, needs, and challenges.
• Develop and implement individualized family support plans in collaboration with families.
• Provide direct support, counseling, and resource navigation to families.
• Facilitate parenting skills workshops and educational sessions.
• Connect families with community resources, such as housing assistance, employment services, healthcare, and educational programs.
• Monitor family progress and provide ongoing support and follow-up.
• Advocate for families' needs with other service providers and agencies.
• Maintain accurate and confidential case records and documentation.
• Collaborate with a multidisciplinary team to ensure holistic family support.
• Respond to crisis situations and provide immediate support and referrals as needed.
• Organise and facilitate family engagement activities and events.

Requirements

• A relevant qualification in Social Work, Psychology, Child and Family Studies, or a related field.
• Minimum of 4 years of experience in family support, case management, or a similar role.
• Strong understanding of family systems theory, child development, and common family challenges.
• Excellent communication, listening, and interpersonal skills.
• Ability to build rapport and trust with diverse families.
• Proficiency in needs assessment and care planning.
• Knowledge of community resources and referral pathways in the Welkom area and the Free State .
• Experience in crisis intervention and conflict resolution.
• Ability to work independently and as part of a team.
• Strong organisational and time management skills.
• A valid driver's license and access to reliable transportation are essential for home visits.

Benefits

• Competitive salary based on experience and qualifications.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for ongoing professional development and training.
• Generous annual leave allowance.
• A supportive and collaborative team environment.
• The chance to make a significant positive impact on families in Welkom .
• Contribution to strengthening community well-being.
• Regular supervision and team meetings.
• Potential for career advancement within the organisation.
• Employee assistance program.