Family Support Specialist

Placements24; Stellenbosch; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Placements24 in Stellenbosch, Western Cape, seeks a compassionate Family Support Specialist to empower families with parenting guidance, child development support, and household management. In-home assessments and resource connections form the core of the role.

You will collaborate with local services, maintain confidential records, and travel within the Stellenbosch area. A relevant diploma or degree and experience with families are required, with strong communication and active listening

Qualifications

• Diploma or degree in Social Work, Child and Youth Care, Psychology, or related field.
• Experience with families in community settings preferred.
• Strong knowledge of child development, parenting practices, and family systems.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build trust with diverse families in the Western Cape.

Responsibilities

• Conduct in-home assessments to understand family dynamics and needs.
• Provide guidance on parenting, child development, and household management.
• Connect families with community resources and services.
• Offer emotional support and encourage resilience in families.
• Facilitate positive parent-child interactions and family relationships.
• Maintain accurate and confidential records of client interactions and outcomes.

Skills

Interpersonal skills

Communication skills

Active listening

Rapport building

Education

Diploma or degree in Social Work, Child and Youth Care, Psychology, or related field

Job description

About the Role

Our client is seeking a compassionate and dedicated Family Support Specialist to join their team in Stellenbosch, Western Cape . This role is essential in providing comprehensive support to families, empowering them to overcome challenges and foster a nurturing home environment. You will work closely with families to identify their strengths and needs, connecting them with vital community resources and providing guidance on parenting, child development, and household management. This position offers a rewarding opportunity to make a significant positive impact on families within the Stellenbosch community, contributing to a client-focused organization that values collaboration and family well-being.

Key Responsibilities

• Conduct in-home assessments to understand family dynamics, identify needs, and develop tailored support plans.
• Provide practical assistance and guidance to families in areas such as parenting skills, child development, and household organization.
• Connect families with appropriate community resources, including educational programs, healthcare services, and social support networks.
• Offer emotional support and encouragement to families facing various challenges, promoting resilience and positive coping strategies.
• Facilitate positive parent-child interactions and support healthy family relationships.
• Maintain accurate and confidential records of client interactions, progress, and outcomes.

Requirements

• Diploma or degree in Social Work, Child and Youth Care, Psychology, or a related field.
• Previous experience working directly with families, preferably in a community-based setting.
• Strong understanding of child development, parenting practices, and family systems.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build trust and rapport with diverse families in the Western Cape region.
• Valid driver's license and willingness to travel within the Stellenbosch area.

Benefits

• Competitive salary based on qualifications and experience.
• Opportunities for professional development and continuous learning.
• Supportive team environment and regular supervision.
• The chance to make a meaningful impact on family well-being in the community.
• Contribution towards study leave and relevant training programs.