Family Support Worker

Placements24; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Travel reimbursement

Medical aid

Retirement fund

Paid time off

Ongoing training

Job summary

Placements24 is seeking a compassionate Family Support Worker in Pretoria, Gauteng to provide in-home and community-based support to families. You will assess needs, develop care plans, connect clients with resources, and coach on parenting, budgeting, and daily routines. Travel within the Pretoria metro is required.

You will collaborate with social service professionals, document interventions, monitor progress, and advocate for family needs, with ongoing training and supervision.

Qualifications

• A National Diploma or Bachelor's degree in Social Work, Psychology, or related field.
• Previous experience working directly with families in a support role.
• Excellent observational, listening, and communication skills.

Responsibilities

• Provide in-home support and practical assistance to families in need.
• Assess family needs and develop individualized support plans.
• Connect families with appropriate community resources and services.
• Offer guidance and coaching on parenting skills, household management, and financial literacy.
• Facilitate communication and mediation between family members when necessary.
• Monitor progress and document interventions, reporting on outcomes.
• Collaborate with other social service professionals and agencies.
• Advocate for the needs of families within the Gauteng region.
• Conduct home visits to ensure safety and well-being of children and vulnerable adults.

Skills

Empathy

Crisis intervention

Cultural sensitivity

Education

National Diploma or Bachelor’s degree in Social Work, Psychology, or related field

Job description

About the Role

Our client is seeking a compassionate and dedicated Family Support Worker to join their established team in Pretoria, Gauteng. This crucial role involves providing direct support to families, empowering them to overcome challenges and build stronger, more stable households. You will work closely with families in their homes and within the community, offering guidance, resources, and practical assistance. This is an on-site position requiring regular travel within the Pretoria metropolitan area to meet with clients. The ideal candidate will possess a strong understanding of family dynamics and a commitment to fostering positive change. Your work will be vital in strengthening the fabric of families throughout Gauteng.

Key Responsibilities

• Provide in-home support and practical assistance to families in need.
• Assess family needs and develop individualized support plans.
• Connect families with appropriate community resources and services.
• Offer guidance and coaching on parenting skills, household management, and financial literacy.
• Facilitate communication and mediation between family members when necessary.
• Monitor progress and document interventions, reporting on outcomes.
• Collaborate with other social service professionals and agencies.
• Advocate for the needs of families within the Gauteng region.
• Conduct home visits to ensure safety and well-being of children and vulnerable adults.

Requirements

• A National Diploma or Bachelor's degree in Social Work, Psychology, or a related field.
• Previous experience working directly with families in a support role.
• Excellent observational, listening, and communication skills.
• Empathy, patience, and a non-judgmental approach.
• Ability to build rapport and trust with diverse family groups.
• Strong problem-solving and crisis intervention skills.
• Proficiency in basic record-keeping and reporting.
• Valid driver's license and access to a reliable vehicle for client visits in and around Pretoria.
• Knowledge of local Gauteng social services and community resources.

Benefits

• Competitive annual salary and potential for performance-based increases.
• Reimbursement for travel expenses related to client visits.
• Comprehensive medical aid and retirement fund options.
• Paid time off and sick leave.
• Ongoing training and professional development opportunities.
• The rewarding experience of making a direct positive impact on families' lives.
• Supportive supervision and team collaboration.