Family Support Officer

Placements24; Bloemfontein; Presencial; ZAR 210.000 - 320.000; Tempo integral

Benefícios oferecidos por esta vaga

Professional development

Supportive team environment

Remuneration discussed at interview

Resumo da vaga

Placements24 in Welkom, Free State, seeks a dedicated Family Support Officer to work with families, improve parenting skills, and foster stable home environments through practical guidance and empathetic support.

You will conduct home visits, assess needs, develop tailored plans, link families to local resources, and lead parenting workshops. A National Diploma or related certificate in Social Work or Community Development is required.

Qualificações

• National Diploma or relevant certificate in Social Work, Community Development, or a related field.
• Experience working with families and children in a support or social care role.
• Good understanding of child development principles and family dynamics.
• Strong assessment, intervention, and case management skills.
• Excellent communication, interpersonal, and active listening skills.

Responsabilidades

• Provide in-home support and guidance to families to address challenges related to parenting, child development, and household management in Welkom.
• Conduct family assessments to identify strengths, needs, and potential risks.
• Develop and implement tailored family support plans in collaboration with family members.
• Facilitate access to community resources, services, and support networks for families.
• Offer practical assistance with child welfare, educational support, and household organisation.
• Organise and lead parenting workshops and support groups for families in the Welkom area.
• Monitor family progress and provide ongoing support and advocacy.
• Maintain accurate and confidential case notes and reports, adhering to organisational policies.
• Liaise with relevant stakeholders, including schools, health clinics, and social services.

Conhecimentos

Empathy

Communication

Case management

Active listening

Formação

National Diploma or relevant certificate in Social Work

Descrição da vaga

About the Role

Our client, a well-respected community service provider operating in Welkom, Free State, is seeking a dedicated and empathetic Family Support Officer. This role is crucial in strengthening families and improving the well-being of children within the Welkom community. The Family Support Officer will work directly with families, providing practical assistance, guidance, and support to help them overcome challenges, enhance parenting skills, and create stable home environments. This position requires a proactive approach and a deep commitment to fostering positive family dynamics in the Free State. We are looking for an individual who is passionate about making a tangible difference in the lives of families in Welkom and contributing to a stronger community fabric.

Key Responsibilities

• Provide in-home support and guidance to families to address challenges related to parenting, child development, and household management in Welkom.
• Conduct family assessments to identify strengths, needs, and potential risks.
• Develop and implement tailored family support plans in collaboration with family members.
• Facilitate access to community resources, services, and support networks for families.
• Offer practical assistance with child welfare, educational support, and household organisation.
• Organise and lead parenting workshops and support groups for families in the Welkom area.
• Monitor family progress and provide ongoing support and advocacy.
• Maintain accurate and confidential case notes and reports, adhering to organisational policies.
• Liaise with relevant stakeholders, including schools, health clinics, and social services.
• Respond empathetically and effectively to family crises, following established protocols.

Requirements

• A National Diploma or relevant certificate in Social Work, Community Development, or a related field.
• Previous experience working with families and children in a support or social care role, ideally within Free State.
• Good understanding of child development principles and family dynamics.
• Strong assessment, intervention, and case management skills.
• Excellent communication, interpersonal, and active listening skills.
• Ability to build rapport and trust with diverse families.
• Proficiency in record-keeping and report writing.
• Knowledge of local Welkom community resources and services is essential.
• A valid driver's license and access to own transport are required for home visits.
• Patience, empathy, resilience, and a strong commitment to family well-being.

Benefits

Our client offers a competitive salary package, reflecting the candidate's qualifications and experience. This role provides a rewarding opportunity to directly impact family well-being within Welkom. The organisation is committed to professional development, offering access to relevant training and workshops. Employees benefit from working within a supportive team environment and contributing to a vital community service in the Free State. Further details regarding the remuneration and benefits will be discussed during the interview stage.