Family Support Coordinator

Placements24; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Wellness programs

Generous annual leave

Pension contributions

Employee assistance program

Job summary

Placements24 is seeking a passionate Family Support Coordinator to serve the Cape Town, Western Cape community. You will identify family needs, connect with resources, and empower families to build resilience and stability.

This role requires understanding of family dynamics and the social services landscape in the Western Cape. You will collaborate with schools, healthcare providers, and community partners, conduct needs assessments, develop personalized support plans, and provide counseling to

Qualifications

• Bachelor's degree in Social Work, Family Studies, Psychology, or related field.
• Minimum of 3 years in family support services, counseling, or social work.
• Knowledge of Cape Town, Western Cape community resources.
• Strong interpersonal and communication skills.

Responsibilities

• Conduct comprehensive family needs assessments.
• Develop and implement personalized family support plans.
• Provide counseling and guidance to families facing various challenges.
• Connect families with community resources, including educational, health, and financial assistance programs.
• Facilitate parenting workshops and skill-building sessions.
• Monitor family progress and provide ongoing support.
• Maintain detailed case files and progress reports.
• Collaborate with schools, healthcare providers, and other agencies.
• Offer crisis intervention and referral services.
• Promote early intervention strategies for child development.

Skills

Needs assessments

Counseling

Caseload management

Community resources

Interpersonal skills

Conflict resolution

Documentation

Education

Bachelor's degree in Social Work or related field

Tools

Case management software

Job description

About the Role Our client is looking for a passionate and experienced Family Support Coordinator to serve the Cape Town, Western Cape community. This role is designed for individuals dedicated to strengthening families and providing crucial support during challenging times. You will work directly with families to identify their needs, connect them with resources, and empower them to build resilience. The position requires a deep understanding of family dynamics and the social services landscape in the Western Cape. We are committed to empowering families and fostering healthy, stable home environments. This is a fantastic opportunity to contribute to the social fabric of Cape Town and make a lasting positive impact. The successful candidate will play an integral role in our client's mission to provide accessible and effective support services. We value a proactive approach to identifying needs and delivering solutions that promote family well-being and stability across all demographics. Your dedication will be key to the success of numerous families.

Key Responsibilities

• Conduct comprehensive family needs assessments.
• Develop and implement personalized family support plans.
• Provide counseling and guidance to families facing various challenges.
• Connect families with community resources, including educational, health, and financial assistance programs.
• Facilitate parenting workshops and skill-building sessions.
• Monitor family progress and provide ongoing support.
• Maintain detailed case files and progress reports.
• Collaborate with schools, healthcare providers, and other agencies.
• Offer crisis intervention and referral services.
• Promote early intervention strategies for child development.

Requirements

• A Bachelor's degree in Social Work, Family Studies, Psychology, or a relevant discipline.
• Minimum of 3 years of experience in family support services, counseling, or social work.
• In-depth knowledge of family systems, child development, and community resources in Cape Town.
• Exceptional interpersonal, communication, and conflict resolution skills.
• Ability to manage a caseload and prioritize tasks effectively.
• Familiarity with relevant legislation and ethical guidelines.
• Strong organizational skills and attention to detail.
• Proficiency in digital record-keeping systems.
• A passion for working with diverse family populations.
• Police clearance and reference checks will be conducted.

Benefits

• A competitive salary package commensurate with experience.
• Opportunities for continuous learning and professional growth.
• Access to employee wellness programs.
• Generous annual leave and public holiday allowances.
• A supportive and team-oriented work environment.
• The ability to directly influence family well-being in Cape Town.
• Pension fund contributions.
• Confidential counseling services through our Employee Assistance Program.