Family Support Coordinator

Placements24; Centurion; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Job summary

Placements24 in Centurion seeks a Family Support Coordinator to improve outcomes for families facing challenges. You will develop tailored support plans, connect clients with services, and provide direct guidance with a client-centered approach.

Join a collaborative team in Gauteng, with opportunities for professional development and a focus on community impact and long-term family well-being.

Qualifications

• Qualification in Social Work, Psychology, Child and Youth Care or related field.
• Experience delivering direct family support or coordination.
• Strong understanding of family dynamics and child development.
• Excellent communication, listening and empathy skills.

Responsibilities

• Conduct needs assessments for families and identify support needs.
• Develop and implement individualized family support plans.
• Provide direct guidance and practical assistance to families.
• Link families to education, health and social services.
• Organize family group sessions, workshops and community events.
• Maintain confidential case notes and progress reports.
• Coordinate with schools and healthcare providers to align services.
• Offer crisis intervention and support when needed.
• Contribute to program development and evaluation.

Skills

Empathy

Active listening

Communication

Education

Social Work

Related fields (Psychology, CYC)

Tools

Microsoft Office

Case management software

Job description

About the Role

Our client, a respected organization within the Community & Social Care sector, is looking for a dedicated and proactive Family Support Coordinator to join their team in Centurion, Gauteng . This vital role focuses on providing comprehensive support to families experiencing various challenges, aiming to strengthen family bonds and improve overall well-being. You will be at the forefront of developing and implementing tailored support plans, connecting families with essential resources, and facilitating positive change. The successful candidate will possess strong interpersonal skills, a deep understanding of family dynamics, and a commitment to client-centered service delivery. This is an excellent opportunity to make a tangible difference in the lives of families within the Centurion community and contribute to a meaningful cause.

Key Responsibilities

• Conduct comprehensive needs assessments for families, identifying strengths and areas requiring support.
• Develop and implement individualized family support plans in collaboration with families.
• Provide direct support, guidance, and practical assistance to families facing various challenges.
• Facilitate access to community resources, including educational, health, and social services.
• Organize and lead family group sessions, workshops, and community events.
• Monitor family progress and adjust support plans as needed, ensuring positive outcomes.
• Maintain accurate and confidential case notes and progress reports.
• Liaise with schools, healthcare providers, and other relevant agencies to coordinate services.
• Offer crisis intervention and support to families in challenging situations.
• Contribute to program development and evaluation efforts to enhance service delivery.

Requirements

• A relevant qualification in Social Work, Psychology, Child and Youth Care, or a related field.
• A minimum of 3 years of experience working directly with families in a support or coordination role.
• Demonstrated knowledge of child development, family systems, and common family challenges.
• Excellent communication, active listening, and empathy skills.
• Proven ability to build rapport and establish trust with diverse families.
• Strong organizational skills and the ability to manage multiple cases effectively.
• Experience in navigating and connecting families with community resources.
• Ability to work collaboratively with multi-disciplinary teams and external agencies.
• Proficiency in Microsoft Office Suite and case management software.
• Willingness to conduct home visits within the Centurion area and surrounding regions.

Benefits

• Our client offers a competitive annual salary, complemented by a comprehensive benefits package including medical aid and a provident fund.
• There are significant opportunities for professional development, including workshops and training designed to enhance your skills in family support and community engagement.
• You will be part of a supportive and passionate team dedicated to making a real difference in the community.
• The role provides a structured work environment within the vibrant Gauteng region, allowing for impactful work and career growth in the social care sector.
• We value our employees and invest in their long-term success and well-being.