Family Support Specialist

Placements24; Benoni; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Professional development & training

Flexible work arrangement

Supportive team environment

Community impact

Job summary

Placements24 is seeking a compassionate Family Support Specialist in Benoni to guide families in need through assessments, plans, and resource connections within Gauteng. You will work directly with families to identify challenges and promote resilience.

You will collaborate with counselors, social services, and community programs, delivering parenting guidance and confidential case management while supporting flexible office and remote work arrangements.

Qualifications

• A relevant tertiary qualification in Social Work, Psychology, or a related discipline.
• Experience in family support, counseling, or case management.
• Strong understanding of family systems theory and child development.
• Excellent active listening, empathy, and communication skills.

Responsibilities

• Conduct comprehensive assessments of family needs and strengths.
• Provide direct support and counseling to families facing various challenges.
• Develop individualized family support plans and facilitate their implementation.
• Connect families with relevant community resources, programs, and services.
• Offer guidance on parenting skills, communication, and conflict resolution.
• Maintain detailed and confidential case files, documenting progress and interventions.

Skills

Active listening

Empathy

Communication

Family systems

Education

Tertiary qualification in Social Work or Psychology

Job description

About the Role

Our client is looking for a compassionate Family Support Specialist to provide guidance and assistance to families in need within Benoni . This role involves working directly with families to identify challenges, develop coping strategies, and connect them with essential resources such as counseling, parenting support, and social services. You will be instrumental in fostering stronger, healthier family units and promoting resilience within the Gauteng community. This position requires a dedicated professional committed to empowering families and ensuring the well-being of all family members, working collaboratively to achieve positive outcomes.

Key Responsibilities

• Conduct comprehensive assessments of family needs and strengths.
• Provide direct support and counseling to families facing various challenges.
• Develop individualized family support plans and facilitate their implementation.
• Connect families with relevant community resources, programs, and services.
• Offer guidance on parenting skills, communication, and conflict resolution.
• Maintain detailed and confidential case files, documenting progress and interventions.

Requirements

• A relevant tertiary qualification in Social Work, Psychology, or a related discipline.
• Experience in family support, counseling, or case management.
• Strong understanding of family systems theory and child development.
• Excellent active listening, empathy, and communication skills.
• Ability to work effectively with diverse populations and build trusting relationships.
• Familiarity with local resources and services in the Benoni area.

Benefits

• Competitive annual salary.
• Opportunities for continuous professional development and training.
• Flexible working arrangements combining office and remote work.
• Supportive team environment dedicated to family well-being in Gauteng .
• Rewarding work focused on strengthening family bonds.