Family Support Coordinator

Placements24; Paarl; Hybrid; ZAR 250,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team

Job summary

Placements24 is seeking a dedicated Family Support Coordinator to assist families in the Paarl area. You will assess needs, connect families to resources, and provide guidance to strengthen family wellbeing, empowerment, and resilience.

The role emphasizes empathetic, independent work with strong communication and coordination across community services to improve outcomes for children and families in the Western Cape.

Qualifications

• Degree in Social Work, Psychology, or a related field.
• Proven experience in family support, case management, or community services.
• Knowledge of local resources and social support systems.
• Excellent assessment, communication, and interpersonal skills.
• Empathy, patience, and a non-judgmental approach to client interaction.
• Ability to work independently and manage a caseload effectively.

Responsibilities

• Conduct comprehensive needs assessments for families seeking support.
• Develop individualized family support plans in collaboration with clients.
• Connect families with relevant community services, such as counseling, housing, and financial assistance.
• Provide practical guidance and emotional support to families facing challenges.
• Facilitate workshops and group sessions on parenting skills and family strengthening.
• Maintain accurate case notes and ensure confidentiality.

Skills

Family support experience

Case management

Resource navigation

Assessment skills

Communication skills

Interpersonal skills

Independent work

Education

Bachelor's degree in Social Work or Psychology

Job description

About the Role

Our client is seeking a dedicated Family Support Coordinator to provide essential services to families in need within the Paarl area. This role involves assessing family needs, connecting them with appropriate resources, and offering guidance and support to strengthen family functioning. You will work to empower families, enhance their coping mechanisms, and improve overall family well-being. This position offers a meaningful opportunity to impact families directly and contribute to the social fabric of the Western Cape community.

Key Responsibilities

• Conduct comprehensive needs assessments for families seeking support.
• Develop individualized family support plans in collaboration with clients.
• Connect families with relevant community services, such as counseling, housing, and financial assistance.
• Provide practical guidance and emotional support to families facing challenges.
• Facilitate workshops and group sessions on parenting skills and family strengthening.
• Maintain accurate case notes and ensure confidentiality.

Requirements

• Degree in Social Work, Psychology , or a related field.
• Proven experience in family support, case management, or community services.
• Knowledge of local resources and social support systems.
• Excellent assessment, communication, and interpersonal skills.
• Empathy, patience, and a non-judgmental approach to client interaction.
• Ability to work independently and manage a caseload effectively.

Benefits

• Competitive annual salary.
• Professional development and training opportunities.
• A supportive and collaborative team environment.
• Opportunity to make a significant difference in family lives.
• Gain experience within the dynamic community of Paarl.