Family Support Coordinator

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary package

Hybrid work model

Professional growth opportunities

Job summary

Placements24 is seeking a dedicated Family Support Coordinator to join our team in Richards Bay. This hybrid role combines remote work with essential in-person client engagement to support families within the local community.

You will assess family needs, provide emotional and practical support, and coordinate with community services to ensure access to resources and stable family well-being.

Qualifications

• Diploma or degree in Social Work, Psychology, or related field.
• Proven experience working with families in support or counseling roles.
• Strong understanding of child protection frameworks and family dynamics.

Responsibilities

• Assess family needs and develop personalized support plans.
• Provide emotional support, practical assistance, and resource linkage.
• Coordinate with external service providers and organize family group sessions.
• Monitor progress and adjust support strategies.
• Maintain case notes and prepare management reports.

Skills

Interpersonal skills

Active listening

Communication skills

Case management

Education

Diploma/degree in Social Work or related field

Job description

About the Role

Our client is seeking a dedicated Family Support Coordinator to join their team in Richards Bay. This role involves providing essential support and guidance to families, helping them navigate challenges and access vital resources. You will work collaboratively with families, community services, and internal stakeholders to foster a supportive environment that promotes family well-being and stability. This hybrid position allows for a balance between remote work flexibility and essential in-person client engagement, ensuring comprehensive support delivery within the local community.

Key Responsibilities

• Conduct initial assessments of family needs and develop personalized support plans.
• Provide emotional support, practical assistance, and resource linkage to families.
• Facilitate communication between families and external service providers.
• Organize and lead family support group sessions, both virtually and in-person.
• Monitor family progress and adjust support strategies as needed.
• Maintain accurate case notes and prepare reports for management and relevant agencies.

Requirements

• Diploma or degree in Social Work, Psychology, or a related field.
• Proven experience working with families in a support or counseling capacity.
• Strong understanding of child protection frameworks and family dynamics.
• Excellent interpersonal, communication, and active listening skills.
• Ability to manage a caseload, prioritize tasks, and work effectively in a hybrid environment.
• Familiarity with services and resources available in the Richards Bay area.

Benefits

• Competitive salary package.
• Hybrid work model offering flexibility.
• Opportunities for professional growth and development.
• Supportive team atmosphere and collaborative work environment.
• Contribution to strengthening families within the community.