Family Support Officer

Placements24; Pretoria; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work flexibility

Training & development

Meaningful community impact

Supportive team environment

Job summary

Placements24 is seeking a dedicated Family Support Officer to join our essential services team in Pretoria. This hybrid role blends in-person community outreach with flexible remote work to support family well-being and resilience in the Gauteng region.

You will conduct home visits, develop tailored support plans, and connect families with healthcare, education, and housing resources while providing guidance and counseling to strengthen family dynamics.

Qualifications

• Qualification in Social Work, Child and Youth Care, or related discipline.
• Experience working with families in a support or care capacity.
• Knowledge of family dynamics and community resources in Pretoria.

Responsibilities

• Conduct home visits and family assessments to understand needs and challenges.
• Develop and implement tailored support plans with families.
• Facilitate access to healthcare, education, financial aid, and housing services.
• Provide emotional support, counseling, and parenting guidance.
• Organize family group sessions and workshops on child development and conflict resolution.
• Liaise with schools, health clinics, and community organizations for integrated support.

Skills

Interpersonal skills

Organizational skills

Remote administration

Education

Social Work

Child and Youth Care

Tools

Office software

Job description

Our client is seeking a dedicated Family Support Officer to join their essential services team in Pretoria . This role focuses on strengthening families by providing practical assistance, guidance, and access to resources. You will work directly with families to address challenges, promote healthy relationships, and enhance their capacity to care for children and each other. This hybrid position offers the opportunity to combine in-person community engagement with flexible remote work, allowing for a balanced approach to making a significant positive impact in the Gauteng region, supporting family well-being and resilience.

Key Responsibilities

• Conduct home visits and family assessments to understand specific needs and challenges.
• Develop and implement tailored support plans in collaboration with families.
• Facilitate access to essential services, including healthcare, education, financial aid, and housing.
• Provide emotional support, counseling, and parenting guidance to family members.
• Organize and lead family group sessions and workshops on topics such as child development and conflict resolution.
• Liaise with schools, health clinics, and other community organizations to ensure integrated support.

Requirements

• A qualification in Social Work, Child and Youth Care, or a related discipline.
• Previous experience working directly with families in a support or care capacity.
• Knowledge of family dynamics, child protection policies, and community resources in Pretoria .
• Excellent interpersonal skills, with the ability to build trust and rapport with diverse families.
• Strong organizational skills for managing caseloads and coordinating services, with capacity for remote administrative tasks.
• Proficiency in standard office software and comfortable using virtual communication tools.

Benefits

• Competitive salary and benefits package.
• Opportunity for hybrid work arrangement offering flexibility.
• Access to ongoing professional training and development.
• Contribution to a meaningful cause supporting families in Pretoria .
• Supportive team environment and collaborative working culture.