Family Support Officer

Placements24; Paarl; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and comprehensive…

Hybrid work model for better work-life

Professional growth and training

Medical aid and retirement plans

Community impact in Paarl

Job summary

Placements24 in Paarl seeks a dedicated Family Support Officer to assist families in need, strengthen family units, and connect them with essential resources.

You will conduct home visits, provide counseling, advocate for services, and collaborate with agencies to promote child well-being and community resilience in the Western Cape.

Qualifications

• A degree in Social Work, Psychology, Counselling, or related field is required.
• Experience in family support, child protection, or community development is essential.
• Strong understanding of family dynamics and child development is expected.
• Excellent communication, negotiation, and problem-solving skills are required.
• Ability to work independently and manage a caseload effectively.

Responsibilities

• Assess family needs and develop tailored support plans.
• Provide counseling, guidance, and practical support to families.
• Facilitate access to community services (parenting programs, financial assistance, healthcare).
• Conduct home visits to build rapport and assess environments.
• Mediate conflicts and promote positive family communication.
• Advocate for families with agencies and service providers.

Skills

Communication skills

Negotiation skills

Problem-solving

Caseload management

Family dynamics knowledge

Local resources knowledge

Education

Degree in Social Work / Psychology / Counselling

Job description

About the Role

Our client is seeking a dedicated Family Support Officer to provide comprehensive assistance to families in need within the Paarl community. This role focuses on strengthening family units by offering guidance, connecting families with essential resources, and intervening in situations of risk or distress. You will work proactively to build supportive relationships and empower families to overcome challenges and improve their overall well-being. This is a meaningful opportunity for a professional committed to enhancing family resilience and social stability in the Western Cape.

Key Responsibilities

• Assess family needs and develop tailored support plans to address specific challenges.
• Provide counseling, guidance, and practical support to families experiencing difficulties.
• Facilitate access to community services, including parenting programs, financial assistance, and healthcare.
• Conduct home visits to build rapport and assess the family environment.
• Mediate conflicts and promote positive communication within families.
• Advocate for families' needs with relevant agencies and service providers.

Requirements

• A qualification in Social Work, Psychology, Counselling, or a related field.
• Experience in family support, child protection, or community development.
• Strong understanding of family dynamics and child development.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work independently and manage a caseload effectively.
• Knowledge of local resources and support networks in Paarl.

Benefits

• Competitive salary and comprehensive benefits.
• Hybrid work model for a better work-life balance.
• Opportunities for professional growth and specialized training.
• Contribution towards medical aid and retirement plans.
• A chance to significantly improve family well-being in the Paarl community.