Family Support Officer - Rustenburg

Placements24; Rustenburg; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Salary package

Professional development

Pension fund

Annual leave

Wellness programme

Supportive team environment

Community impact

Job summary

Placements24 is seeking a compassionate Family Support Officer to strengthen families in Rustenburg, North West. You will provide in-home support, assess family needs, and develop tailored plans to promote child safety and well-being within the local community.

The role requires a relevant qualification in Social Work or related field, plus experience with families, strong communication, and knowledge of local resources. A vehicle and valid license are preferred for community-based work.

Qualifications

• Bachelors or higher degree in Social Work, Psychology, Child and Youth Care, or equivalent.
• Experience working directly with families in a support role is essential.
• Knowledge of child protection legislation and locally available services is required.
• Excellent communication, negotiation, and active listening skills are essential.

Responsibilities

• Provide in-home support and guidance to families.
• Conduct comprehensive assessments of family needs and risks.
• Develop and implement family support plans tailored to individual circumstances.
• Offer practical and emotional support to parents and caregivers.
• Facilitate parenting skills workshops and group sessions.
• Collaborate with schools, healthcare providers, and other agencies in Rustenburg.
• Monitor family progress and adjust support strategies as needed.
• Maintain accurate client records and prepare detailed reports.
• Advocate for families within the community and social services systems.
• Respond to safeguarding concerns in line with policies.

Skills

Communication

Active listening

Rapport building

Report writing

Collaboration

Empathy

Negotiation

Education

Relevant tertiary qualification in Social Work/ Psychology/ Child & Youth Care

Tools

IT systems proficiency

Job description

About the Role

Our client is seeking a compassionate and experienced Family Support Officer to join their team in **Rustenburg, North West**. This vital role focuses on strengthening families and providing critical support to children and parents navigating various life challenges. You will be instrumental in empowering families, promoting positive parenting, and ensuring the safety and well-being of children within the **Rustenburg** community. The successful candidate will possess a strong understanding of family dynamics, child development, and the local support networks available. This is a rewarding opportunity to contribute to the stability and resilience of families in **Rustenburg**.

Key Responsibilities

• Provide in-home support and guidance to families.
• Conduct comprehensive assessments of family needs and risks.
• Develop and implement family support plans tailored to individual circumstances.
• Offer practical assistance and emotional support to parents and caregivers.
• Facilitate parenting skills workshops and group sessions.
• Collaborate with schools, healthcare providers, and other relevant agencies in **Rustenburg**.
• Monitor family progress and adjust support strategies as needed.
• Maintain accurate client records and prepare detailed reports.
• Advocate for families' needs within the community and social service systems.
• Respond to and manage safeguarding concerns in line with policies.

Requirements

• Relevant tertiary qualification in Social Work, Psychology, Child and Youth Care, or equivalent.
• Minimum of 3 years' experience working directly with families in a support capacity.
• Thorough knowledge of child protection legislation and best practices.
• Understanding of the social landscape and resources in **Rustenburg**.
• Excellent communication, negotiation, and active listening skills.
• Ability to build rapport and trust with diverse family groups.
• Strong report writing and documentation skills.
• Proficiency in relevant IT systems.
• Valid driver's license and access to a vehicle for community-based work.
• Patience, resilience, and a non-judgmental approach.

Benefits

• Attractive salary package reflecting your expertise.
• Opportunities for continuous professional development and specialised training.
• Membership in a reputable pension fund.
• Generous annual leave allowance.
• Access to an employee wellness programme.
• A supportive team environment dedicated to making a difference.
• The rewarding experience of strengthening families within **Rustenburg**.