Family Support Facilitator

Placements24; Paarl; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Hybrid work model

Community impact

Professional development

Job summary

Placements24 is seeking a compassionate Family Support Facilitator to empower families in Paarl, Western Cape. The role combines in-person home visits with remote planning tasks and requires strong knowledge of child development and family dynamics.

You will run parenting workshops, assess family needs, and connect clients with community resources while maintaining confidentiality and building trust across diverse backgrounds.

Qualifications

• A relevant qualification in Social Work, Psychology, Child and Youth Care, or related field.
• 2–3 years of experience working directly with families in a support or counseling capacity.
• Experience conducting family assessments and developing intervention plans.
• Strong knowledge of child development, parenting techniques, and family systems theory.
• Excellent communication, active listening, and interpersonal skills.
• Ability to build rapport and trust with diverse family backgrounds.
• Proficiency in using relevant software for record-keeping and communication.
• Familiarity with social services in the Western Cape, especially Paarl.
• Valid driver’s license and access to reliable transportation for home visits.

Responsibilities

• Provide direct support and counseling to families facing challenges.
• Conduct assessments of family needs to develop tailored support plans.
• Facilitate parenting skills training sessions and workshops.
• Organize and lead family group activities and support meetings.
• Connect families with community resources (healthcare, education, social services).
• Monitor family progress and provide ongoing encouragement and guidance.
• Maintain confidential and accurate client records.
• Collaborate with social workers and educators involved in family care.
• Advocate for families within the community.
• Respond to family crises and provide immediate support.

Skills

Empathy

Active listening

Rapport building

Interpersonal skills

Communication

Education

Social Work degree

Psychology or related field

Child and Youth Care training

Tools

Case management software

Record-keeping systems

Job description

About the Role

Our client is seeking a nurturing and skilled Family Support Facilitator to join their team in Paarl, Western Cape . This role is dedicated to providing crucial support to families, empowering them to overcome challenges and foster positive relationships. The facilitator will conduct home visits, offer guidance, facilitate parenting workshops, and connect families with relevant community resources. We are looking for an individual with a strong understanding of family dynamics, child development, and effective communication strategies. Empathy, patience, and a genuine commitment to family well-being are essential. This hybrid role involves both in-person interactions within the Paarl community and remote administrative and planning tasks, offering a balanced approach to providing vital family services.

Key Responsibilities

• Provide direct support and counseling to families facing various challenges.
• Conduct assessments of family needs and strengths to develop tailored support plans.
• Facilitate parenting skills training sessions and workshops.
• Organize and lead family group activities and support meetings.
• Connect families with essential community resources, such as healthcare, education, and social services.
• Monitor family progress and provide ongoing encouragement and guidance.
• Maintain confidential and accurate client records.
• Collaborate with other professionals involved in family care, including social workers and educators.
• Advocate for the needs of families within the community.
• Respond to family crises and provide immediate support as needed.

Requirements

• A relevant qualification in Social Work, Psychology, Child and Youth Care, or a related field.
• Minimum of 2-3 years of experience working directly with families in a support or counseling capacity.
• Demonstrated experience in conducting family assessments and developing intervention plans.
• Strong knowledge of child development, parenting techniques, and family systems theory.
• Excellent communication, active listening, and interpersonal skills.
• Ability to build rapport and trust with diverse family backgrounds.
• Proficiency in using relevant software for record-keeping and communication.
• Familiarity with social services and community resources in the Western Cape , particularly Paarl .
• Valid driver's license and access to reliable transportation for home visits.
• Must possess empathy, patience, and a non-judgmental approach.

Benefits

• Competitive salary commensurate with qualifications and experience.
• Hybrid work model offering a blend of flexibility and direct community engagement.
• Opportunity to positively impact families in the Paarl community.
• Ongoing professional development and training opportunities.
• Supportive team environment and collaborative working relationships.
• Access to resources for effective family support interventions.
• Contribution to a vital community service organization.