Family Support Facilitator

Placements24; East London; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Placements24 in East London, Eastern Cape is seeking a compassionate Family Support Facilitator to work with local families. You will provide direct support, develop family plans, and connect clients with housing, healthcare, and educational resources.

The role requires a Bachelor's degree in Social Work or related field, at least 2 years of experience, strong communication and listening skills, and willingness to conduct home visits and travel locally.

Qualifications

• Bachelor's degree in Social Work, Psychology, Child and Family Studies, or related field.
• Minimum 2 years' experience working with families in a support or social work role.
• Strong understanding of child development and family systems.
• Knowledge of local East London/Eastern Cape social services.
• Excellent interpersonal, communication, and listening skills.
• Willingness to conduct home visits and travel locally.

Responsibilities

• Provide direct support and guidance to families facing various challenges.
• Develop and implement individualized family support plans.
• Facilitate parenting workshops and educational sessions.
• Connect families with essential community resources, such as housing assistance, healthcare, and educational support.
• Conduct home visits and provide in-person support within the East London community.
• Monitor family progress and provide ongoing advocacy and assistance.
• Maintain accurate and confidential case records and progress notes.
• Collaborate with social workers, educators, and other service providers.
• Promote positive family dynamics and effective communication strategies.

Skills

Interpersonal skills

Communication skills

Active listening

Group facilitation

Home visiting experience

Community resource navigation

Education

Bachelor's degree in Social Work, Psychology, Child and Family Studies, or related field

Job description

About the Role

Our client is seeking a compassionate and dedicated Family Support Facilitator to join their team in East London, Eastern Cape. This role is crucial in providing essential support to families, empowering them with resources, guidance, and interventions to foster a stable and nurturing environment. You will work directly with families to address challenges, enhance parenting skills, and connect them with relevant community services. This position requires a hands-on approach, working within the East London community to build trust and deliver impactful support. We are looking for an individual with a strong commitment to family well-being and excellent interpersonal skills to serve the Eastern Cape region.

Key Responsibilities

• Provide direct support and guidance to families facing various challenges.
• Develop and implement individualized family support plans.
• Facilitate parenting workshops and educational sessions.
• Connect families with essential community resources, such as housing assistance, healthcare, and educational support.
• Conduct home visits and provide in-person support within the East London community.
• Monitor family progress and provide ongoing advocacy and assistance.
• Maintain accurate and confidential case records and progress notes.
• Collaborate with social workers, educators, and other service providers.
• Promote positive family dynamics and effective communication strategies.

Requirements

• Bachelor's degree in Social Work, Psychology, Child and Family Studies, or a related field.
• Minimum of 2 years of experience working directly with families in a support or social work capacity.
• Strong understanding of child development, parenting techniques, and family systems.
• Knowledge of social services and community resources available in East London and the Eastern Cape.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build rapport and trust with diverse families.
• Experience in facilitating groups and workshops is advantageous.
• Willingness to conduct home visits and work within the community.
• Valid driver's license and reliable access to a vehicle.

Benefits

• Competitive annual salary of R.
• Opportunity to provide vital support to families in East London.
• Comprehensive medical aid coverage.
• Paid vacation and sick leave.
• Opportunities for ongoing training and professional development.
• Retirement fund benefits.
• A supportive and rewarding work environment.
• Travel allowance for fieldwork.