Family Support Facilitator

Placements24; Sandton; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Supportive team environment

Job summary

Placements24 is seeking a compassionate Family Support Facilitator to work in Sandton, Gauteng. The role blends in-person family engagement and workshops with remote case management, supporting families to build resilience and access services.

The ideal candidate has a degree or diploma in a relevant field, experience in family support, and strong communication and empathy skills. A driver’s license and flexibility for hybrid hours are preferred.

Qualifications

• Degree or diploma in Social Work, Psychology, Family Studies, or a related field.
• Experience in family support, counseling, or case management, preferably in Sandton, Gauteng.
• Strong understanding of child development, family dynamics, and intervention strategies.
• Excellent communication, active listening, and empathetic skills.
• Ability to build rapport and trust with diverse families.
• Proficiency in using relevant software for documentation and communication.
• Flexibility to work a hybrid schedule, including some evening or weekend availability for family sessions.
• Valid driver's license and access to a vehicle for home visits or community-based work.

Responsibilities

• Conduct assessments of family needs and strengths in collaboration with family members.
• Develop and implement tailored family support plans, setting achievable goals.
• Provide counseling and guidance to families on parenting skills, communication, and conflict resolution.
• Facilitate access to community resources, such as educational programs, healthcare services, and social support networks.
• Organize and lead family support groups and workshops.
• Monitor family progress and provide ongoing support and encouragement.
• Maintain accurate, confidential records of family interactions and progress.
• Collaborate with schools, social workers, and other professionals involved with families.
• Advocate for the needs of families within various systems.
• Respond to crises and provide immediate support when necessary.

Job description

About the Role

Our client is seeking a compassionate and skilled Family Support Facilitator to join their team in **Sandton, Gauteng**. This essential role focuses on providing guidance, resources, and support to families facing various challenges, aiming to strengthen family bonds and promote overall well-being. You will work collaboratively with families to develop strategies, access services, and build resilience within the **Sandton** community. This position involves a hybrid work model, combining in-person family engagement and workshops with remote administrative and case management duties, offering a balanced approach to service delivery in the **Sandton** area. We are dedicated to creating supportive environments for families.

Key Responsibilities

• Conduct assessments of family needs and strengths in collaboration with family members.
• Develop and implement tailored family support plans, setting achievable goals.
• Provide counseling and guidance to families on parenting skills, communication, and conflict resolution.
• Facilitate access to community resources, such as educational programs, healthcare services, and social support networks.
• Organize and lead family support groups and workshops.
• Monitor family progress and provide ongoing support and encouragement.
• Maintain accurate, confidential records of family interactions and progress.
• Collaborate with schools, social workers, and other professionals involved with families.
• Advocate for the needs of families within various systems.
• Respond to crises and provide immediate support when necessary.

Requirements

• A degree or diploma in Social Work, Psychology, Family Studies, or a related field.
• Previous experience in family support, counseling, or case management, preferably within the **Sandton, Gauteng** region.
• Strong understanding of child development, family dynamics, and intervention strategies.
• Excellent communication, active listening, and empathetic skills.
• Ability to build rapport and trust with diverse families.
• Proficiency in using relevant software for documentation and communication.
• Flexibility to work a hybrid schedule, including some evening or weekend availability for family sessions.
• Valid driver's license and access to a vehicle for home visits or community-based work.
• Commitment to promoting family well-being and resilience.
• Ability to work effectively both independently and as part of a multidisciplinary team.

Benefits

• A competitive salary package commensurate with qualifications and experience.
• Hybrid work arrangement offering a blend of flexibility and direct engagement.
• The opportunity to make a profound impact on families in **Sandton**.
• Professional development opportunities and ongoing training in family support practices.
• A collaborative and supportive team environment.
• Access to resources and networks within the child and family welfare sector.