Family Support Worker

Placements24; Pietermaritzburg; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Travel allowance

Supportive team culture

Job summary

Placements24 in Pietermaritzburg is seeking a compassionate Family Support Worker to help strengthen families and promote child welfare. The hybrid role blends in-person home visits with remote support to communities in KwaZulu-Natal.

You will work with families facing various challenges, facilitating access to services and offering guidance to build resilience. The position emphasizes direct family interaction, collaboration with professionals, and ongoing development within the Community &

Qualifications

• A relevant qualification in Social Work, Psychology, Child and Youth Care, or a related field is required.
• Minimum of 2 years of experience working directly with families in a support capacity, preferably in Community & Social Care.
• Understanding of child development, family dynamics, and common challenges faced by families.
• Excellent communication, active listening, and interpersonal skills.
• Proficiency in using digital communication tools and case management software.
• Ability to establish rapport and build trust with families from diverse backgrounds.
• Knowledge of local resources and support services in Pietermaritzburg area.
• Willingness to conduct home visits and work flexible hours.
• Valid driver's license and access to reliable transportation.

Responsibilities

• Provide direct support to families in homes and via remote consultations.
• Conduct regular home visits to assess environments and progress of support plans.
• Develop and implement family support plans with goals and strategies.
• Connect families to community resources like healthcare and education services.
• Offer emotional support and counseling to help families cope.
• Guide positive parent‑child interactions and parenting skills.
• Maintain confidential client records and document outcomes.
• Collaborate with social workers, educators, and healthcare providers.
• Participate in team meetings and relevant training.

Skills

Communication skills

Active listening

Interpersonal skills

Rapport building

Education

Social Work

Psychology

Child and Youth Care

Tools

Case management software

Digital communication tools

Job description

About the Role

Our client is actively seeking a compassionate and dedicated Family Support Worker to join their team in Pietermaritzburg . This hybrid role allows for flexibility, combining essential in-person support with the convenience of remote work. You will work directly with families facing various challenges, providing practical assistance, emotional support, and guidance to promote child welfare and family stability. Your role will involve visiting homes, facilitating access to community resources, and advocating for the needs of families. This is a vital position within the Community & Social Care sector, aimed at strengthening families and empowering them to build brighter futures in the KwaZulu-Natal region. If you are passionate about making a positive impact on family dynamics, this opportunity is for you.

Key Responsibilities

• Provide direct support and guidance to families in their homes and through remote consultations, addressing identified needs and challenges.
• Conduct regular home visits to assess family environments, child well-being, and the effectiveness of support plans.
• Develop and implement family support plans in collaboration with families, outlining goals and strategies for improvement.
• Connect families with appropriate community resources, such as healthcare services, educational programs, and social welfare benefits.
• Offer emotional support and counseling to families, helping them to navigate difficult situations and build coping mechanisms.
• Facilitate positive parent-child interactions and provide guidance on parenting skills and child development.
• Maintain accurate and confidential client records, documenting progress, interventions, and outcomes.
• Collaborate with other professionals, including social workers, educators, and healthcare providers, to ensure a coordinated approach to family support.
• Participate in team meetings, case reviews, and relevant training sessions to enhance professional practice within the Community & Social Care framework.

Requirements

• A relevant qualification in Social Work, Psychology, Child and Youth Care, or a related field is required.
• Minimum of 2 years of experience working directly with families in a support capacity, preferably in Community & Social Care .
• Demonstrated understanding of child development, family dynamics, and common challenges faced by families.
• Excellent communication, active listening, and interpersonal skills.
• Proficiency in using digital communication tools and case management software.
• Ability to establish rapport and build trust with families from diverse backgrounds.
• Knowledge of local resources and support services available in the Pietermaritzburg area.
• Willingness to conduct home visits and work flexible hours as required by the role.
• Valid driver's license and access to reliable transportation.

Benefits

• Competitive salary commensurate with experience.
• Hybrid work model offering flexibility and variety in your work environment.
• Opportunities for professional development and further training in specialized areas.
• A supportive team culture focused on making a real difference in families' lives.
• The chance to build meaningful relationships within the Pietermaritzburg community.
• Travel allowance for home visits and community-based work.
• Contribute to enhancing family well-being and resilience in the region.