Facilities & Operations Lead - Data-Driven & Stakeholder-Focused

Old Mutual Life Assurance Company (SA) Ltd; Johannesburg; Sur place; ZAR 540 000 - 900 000; Plein temps

Résumé du poste

Old Mutual Life Assurance Company (SA) Ltd in Johannesburg seeks a proactive Facilities & Operations Manager to oversee contracts, facilities and service delivery, ensuring compliant, safe and efficient workplace operations. You will drive vendor performance, cost awareness and continuous improvement, with a strong focus on stakeholder satisfaction.

You will analyse operational data, prepare reports, and lead initiatives to optimize processes while maintaining health, safety and environmental

Qualifications

• Relevant tertiary qualifications in Facilities Management, Business Administration, or related field.
• Minimum 3-5 years’ experience General Facilities management (contract management, vendor management, or service delivery support).
• Proven track record in monitoring and managing SLAs, vendor performance, and service delivery in a facilities or operations context.
• Minimum 3 years’ strong stakeholder management experience and communication skills.
• Reporting & Compliance experience essential.
• Ability to work independently, with attention to detail and a solutions-focused mindset.

Responsabilités

• Contract & Vendor Management: Manage service provider performance, contract compliance, governance processes, and service delivery against agreed standards.
• Facilities Management: Oversee the effective operation, maintenance, safety, and functionality of facilities to support business requirements.
• Operations Coordination: Coordinate day-to-day operational activities, ensuring efficient service delivery and continuous business operations.
• Stakeholder & Customer Management: Build and maintain strong relationships with internal and external stakeholders while ensuring high levels of customer satisfaction.
• Financial, Reporting & Performance Management: Monitor operational expenditure, analyse performance data, and produce management reports to support informed decision-making.
• Health, Safety, Compliance & Continuous Improvement: Ensure compliance with health, safety, environmental, and regulatory requirements while driving operational improvements and best practices.

Formation

Matriculation Certificate (Matric)

Description du poste

Old Mutual Life Assurance Company (SA) Ltd in Johannesburg seeks a proactive Facilities & Operations Manager to oversee contracts, facilities and service delivery, ensuring compliant, safe and efficient workplace operations. You will drive vendor performance, cost awareness and continuous improvement, with a strong focus on stakeholder satisfaction.

You will analyse operational data, prepare reports, and lead initiatives to optimize processes while maintaining health, safety and environmental