Facilities Operations Manager

InovaArch; Sandton; On-site; ZAR 700,000 - 900,000; Full time

Job summary

InovaArch, based in Sandton, Gauteng, seeks an experienced Facilities Operations Manager. This role requires a hands-on and commercially minded leader to enhance workplace experiences for employees and stakeholders.

The successful candidate will oversee facilities operations, support service excellence, and lead multiple projects. Individuals with a passion for sustainability and strong relationship management are encouraged to apply.

Qualifications

• Proven experience in facilities management or corporate facilities leadership.
• Experience building management reports or dashboards.
• Strong customer and stakeholder relationship management skills.

Responsibilities

• Manage day-to-day facilities and workplace operations.
• Lead vendor partners and internal teams to ensure service delivery.
• Prepare management reports, dashboards, and operational insights.

Skills

Facilities management

Relationship management

Operational performance analysis

Project management

Interpersonal skills

Job description

We are seeking an experienced Facilities Operations Manager to join a high-performing workplace and facilities operations environment based in Sandton, Gauteng.

This role is ideal for a hands-on, commercially minded facilities leader who can operate at both a strategic and operational level, ensuring a seamless, high-quality workplace experience for employees, guests, vendors, and key stakeholders.

The successful candidate will be responsible for leading facilities operations across a professional corporate environment, supporting service excellence, vendor performance, operational efficiency, planned maintenance, soft services, reporting, and continuous improvement.

Key Responsibilities

• Managing day-to-day facilities and workplace operations in a corporate environment.
• Leading both vendor partners and internal teams to ensure seamless service delivery.
• Maintaining a hands‑on approach while also providing strategic operational leadership.
• Using data to assess, improve, control, and report on operational performance.
• Identifying efficiencies and improvements across workplace operations.
• Building strong relationships with cross‑functional teams, service providers, and senior stakeholders.
• Managing multiple projects simultaneously and adapting quickly to shifting priorities.
• Overseeing fabric maintenance, soft services, repairs, maintenance projects, and planned preventive maintenance programmes.
• Delegating responsibilities to project teams and mentoring team members to achieve project milestones.
• Anticipating, identifying, and escalating operational or project‑related risks.
• Preparing management reports, dashboards, and operational insights to support informed decision‑making.

Requirements

• Proven experience in facilities management, workplace operations, property operations, or a similar corporate facilities leadership role.
• Experience supporting sub‑tenant retailers would be beneficial.
• Experience building management reports or dashboards.
• Flexibility and resilience in a fast‑paced, changing operational environment.
• Excellent interpersonal and communication skills.
• Strong customer, stakeholder, and supplier relationship management skills.
• A passion for environmental sustainability and its application within property and facilities management would be advantageous.

Ideal Candidate Profile

You should be comfortable working in a hands‑on onsite role, while also being able to step back, analyse operational performance, and contribute to strategic improvements that enhance the workplace experience.

Employment Consideration

Foreign nationals with valid open work permits may be considered.