F&B Operations Leader: Drive Revenue & Guest Experience

Placements24; Polokwane; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Performance-based bonuses

Job summary

Placements24 is seeking an experienced Food & Beverage Operations Manager in Polokwane to oversee all outlets, including restaurants, bars, banqueting, and in-room dining. You will drive revenue, guest satisfaction, and operational excellence across the Limpopo region.

Lead a large F&B team, manage costs, and implement innovative strategies while maintaining the highest standards of service and product quality. A hospitality background is essential.

Qualifications

• 5+ years of F&B management experience in hotels or hospitality.
• Proven track record of managing multiple outlets and large teams.
• Strong financial acumen with P&L, budgeting and cost control.
• Knowledge of health, safety, and HACCP regulations.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee daily operations of all F&B outlets to ensure high service and product standards.
• Develop and implement strategic F&B plans to maximize profitability and guest satisfaction.
• Lead and motivate a diverse F&B team including managers, supervisors, bartenders and servers.
• Control costs: inventory, labor, and overheads to meet budgets.
• Collaborate with executive chef to update menus aligned with market trends.
• Ensure compliance with health, safety, and sanitation regulations.
• Manage vendor relationships and negotiate favorable terms.
• Maintain exceptional service standards across all F&B operations.
• Conduct performance reviews and provide training and development opportunities.

Skills

Leadership

Financial acumen

P&L management

Budgeting

Cost control

Menu planning

HACCP

Health & safety

Vendor management

Strategic thinking

Guest experience

Education

Bachelor's degree in Hospitality Management

Job description

Placements24 is seeking an experienced Food & Beverage Operations Manager in Polokwane to oversee all outlets, including restaurants, bars, banqueting, and in-room dining. You will drive revenue, guest satisfaction, and operational excellence across the Limpopo region.

Lead a large F&B team, manage costs, and implement innovative strategies while maintaining the highest standards of service and product quality. A hospitality background is essential.