F&B Guest Experience Expert

EDITION; Cape Town; On-site; ZAR 120,000 - 160,000; Full time

Job summary

EDITION Hotels in Cape Town is seeking a Guest Service Expert to deliver memorable guest experiences. You will engage with guests, support dining staff, manage service flow, and uphold safety and cleanliness standards throughout your shift.

The role involves standing for extended periods, coordinating with kitchen and service teams, and maintaining professional appearance and communication. Competitive full-time position at a luxury hotel.

Qualifications

• Matric is required.
• No related work experience is required.

Responsibilities

• Follow company and department safety and security policies and procedures.
• Welcome and acknowledge guests with a smile and friendly greeting.
• Assist guests to ensure proper coverage and prompt guest service.
• Maintain cleanliness of work areas and follow clean-as-you-go procedures.

Skills

Customer Service Orientation

Team Work

Dependability

Safety Orientation

Positive Demeanor

Education

Matric

Job description

EDITION Hotels in Cape Town is seeking a Guest Service Expert to deliver memorable guest experiences. You will engage with guests, support dining staff, manage service flow, and uphold safety and cleanliness standards throughout your shift.

The role involves standing for extended periods, coordinating with kitchen and service teams, and maintaining professional appearance and communication. Competitive full-time position at a luxury hotel.