Hotel Cleanliness Expert: Guest Experience Leader

EDITION; Cape Town; On-site; ZAR 90,000 - 150,000; Full time

Job summary

EDITION Hotels is seeking a Hotel Cleanliness Expert in Cape Town to maintain the appearance and cleanliness of the entire property. You will clean guest rooms, public spaces and support guest requests while upholding safety, confidentiality, and professional standards.

This full-time role requires delivering exceptional guest experiences, following brand procedures, and working with a team to ensure a spotless, welcoming environment for all guests.

Qualifications

• Education: Higher Education, Diploma or equivalent.
• No related work experience is required.

Responsibilities

• Maintain cleanliness of guest rooms, bathrooms, and public spaces.
• Deliver guest requests and stock carts; respond to service needs.
• Follow safety and security policies and wear proper uniform.
• Report repairs and use approved chemicals and PPE.
• Communicate professionally with guests and coworkers.

Skills

Customer service

Teamwork

Diversity relations

Education

Higher Education, Diploma or equivalent

Job description

EDITION Hotels is seeking a Hotel Cleanliness Expert in Cape Town to maintain the appearance and cleanliness of the entire property. You will clean guest rooms, public spaces and support guest requests while upholding safety, confidentiality, and professional standards.

This full-time role requires delivering exceptional guest experiences, following brand procedures, and working with a team to ensure a spotless, welcoming environment for all guests.