External Insurance Sales Specialist – Broker Liaison

Tracker South Africa; Randburg; On-site; ZAR 250,000 - 360,000; Full time

Job summary

Tracker South Africa is seeking an External Representative in Randburg to initiate sales to the Insurance Industry and market Tracker to existing and prospective clients, ensuring service levels in a pressurised environment. Responsibilities include analysing business processes, solving customer problems, training call centre staff, maintaining contracts and records, and driving Tracker sales with brokers.

A Matric with 2+ years in dealing with brokers or selling short-term insurance and two

Qualifications

• Matric with at least 2 years experience in dealing with brokers or selling short term insurance.
• Must have two years Inbound/Outbound Call Centre experience.
• Computer literacy in Microsoft Excel.
• Exposure to the Tracker system/s and processes will be advantageous.
• Strong administrative skills will be an added advantage.
• Excellent Communication Skills & bilingual.
• Strong problem solving and decision making skills.

Responsibilities

• Analyse business processes and workflow.
• Solve customer problems.
• Act as liaison between Call Centres and Tracker Call Centre at all levels.
• Administration of sales contracts, maintain records and reports.
• Give feedback on all generated business on a daily basis.
• Initiate Tracker Sales.
• Conduct training and do presentations to call centre staff.
• Motivate Sales Force on the Broker floor.
• Promote Tracker within the particular partner's call centre.
• Analyse tracking sales trends at the particular partner.

Skills

Analyse processes

Customer problems

Liaison between Call Centres

Administration of contracts

Feedback daily

Sales initiation

Training & presentations

Motivate sales force

Promote Tracker

Sales trends analysis

Strong communication

Bilingual

Problem solving

Inbound/Outbound Call Centre

Education

Matric

Tools

Microsoft Excel

Job description

Tracker South Africa is seeking an External Representative in Randburg to initiate sales to the Insurance Industry and market Tracker to existing and prospective clients, ensuring service levels in a pressurised environment. Responsibilities include analysing business processes, solving customer problems, training call centre staff, maintaining contracts and records, and driving Tracker sales with brokers.

A Matric with 2+ years in dealing with brokers or selling short-term insurance and two