External Customer Relations Rep

Dante Personnel Recruitment (Pty) Ltd; Pretoria; On-site; ZAR 223,000 - 279,000; Full time

Job summary

Dante Personnel Recruitment (Pty) Ltd in Pretoria is seeking a Customer Relations Manager / Supervisor to own key client relationships and drive retention across accounts. You will manage renewals, identify upsell opportunities and collaborate with sales and operations to grow existing accounts, ensuring exceptional service delivery and long-term partnerships.

3–5 years’ experience in customer relations or account management is required, with strong communication and CRM skills to build trust

Qualifications

• Matric/Grade 12 is required.
• 3–5 years of related experience.
• Proven ability to manage key accounts and renewals.

Responsibilities

• Own key customer relationships and drive retention.
• Manage contract renewals and identify upsell opportunities.
• Collaborate with teams to grow existing accounts.

Skills

Client relationships

Account management

CRM skills

Negotiation

Customer service

Education

Matric / Grade 12

Tools

CRM software

Job description

Are you passionate about building strong client relationships, driving customer retention and growing existing accounts? We’re looking for a Customer Relations Manager / Supervisor to join a dynamic team and take ownership of key customer relationships.

Area: Pretoria, Faerie Glen

Salary: R20 000 - R25 000 CTC

Minimum requirements:

• Matric / Grade 12
• 3–5 years’ experience in Customer Relations, Account Management, Customer Success or similar
• Proven experience managing key accounts and client relationships
• Experience with contract renewals, retention and upselling
• Strong communication, negotiation and CRM skills
• Commercially driven with excellent customer service skills