Executive Housekeeping Manager

Placements24; South Africa; Presencial; ZAR 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance incentives

Medical aid and retirement provisions

Ongoing training and career growth

Descripción de la vacante

Placements24 is assisting a prestigious hospitality group in Pretoria to find an Executive Housekeeping Manager who will lead the housekeeping function across guest areas and back-of-house. The role requires a strong eye for detail, exceptional organizational skills, and a passion for delivering superior guest experiences.

The successful candidate will recruit, train, and motivate a dedicated team, manage budgets, and uphold the highest cleanliness and safety standards in a luxury setting within

Formación

• Extensive experience in housekeeping management within the luxury hotel or hospitality sector.
• Demonstrated leadership and team management skills.
• Excellent communication and interpersonal skills, with a focus on guest relations.
• Proficiency in housekeeping management software and Microsoft Office Suite.

Responsabilidades

• Oversee all aspects of the housekeeping department, including room cleaning, public area maintenance, laundry services, and staff management.
• Develop and implement high standards for cleanliness, hygiene, and guest satisfaction.
• Recruit, train, supervise, and motivate housekeeping staff to ensure efficient and effective service delivery.
• Manage the department's budget, controlling costs for supplies, equipment, and labor while maintaining quality.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to standards and identify any maintenance or repair needs.
• Manage inventory of linens, cleaning supplies, and amenities, ensuring adequate stock levels and cost-effective procurement.
• Implement and enforce safety and security procedures for housekeeping staff and guests.
• Coordinate with other departments, such as Front Office and Maintenance, to ensure seamless guest service.
• Stay updated on industry trends and best practices in housekeeping and hospitality management.
• Maintain meticulous records of staff performance, inventory, and departmental expenses.

Conocimientos

Executive leadership

Housekeeping management

Staff management

Organizational skills

Communication skills

Educación

Hospitality degree

Diploma in Hospitality Management

Herramientas

Housekeeping software

Microsoft Office

Descripción del empleo

About the Role

Our client, a prestigious hospitality group operating in Pretoria , is seeking an accomplished Executive Housekeeping Manager. This leadership role is responsible for the overall management of the housekeeping department, ensuring impeccable standards of cleanliness, comfort, and presentation across all guest areas and back-of-house operations. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a passion for delivering superior guest experiences. This position offers the opportunity to lead a dedicated team, implement innovative housekeeping strategies, and contribute to the renowned reputation of the establishment in the administrative capital of Gauteng .

Key Responsibilities

• Oversee all aspects of the housekeeping department, including room cleaning, public area maintenance, laundry services, and staff management.
• Develop and implement high standards for cleanliness, hygiene, and guest satisfaction.
• Recruit, train, supervise, and motivate housekeeping staff to ensure efficient and effective service delivery.
• Manage the department's budget, controlling costs for supplies, equipment, and labor while maintaining quality.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to standards and identify any maintenance or repair needs.
• Manage inventory of linens, cleaning supplies, and amenities, ensuring adequate stock levels and cost-effective procurement.
• Implement and enforce safety and security procedures for housekeeping staff and guests.
• Coordinate with other departments, such as Front Office and Maintenance, to ensure seamless guest service.
• Stay updated on industry trends and best practices in housekeeping and hospitality management.
• Maintain meticulous records of staff performance, inventory, and departmental expenses.

Requirements

• Extensive experience in housekeeping management within the luxury hotel or hospitality sector.
• Demonstrated leadership and team management skills.
• Exceptional organizational and time-management abilities.
• A strong understanding of cleaning techniques, chemical safety, and infection control.
• Excellent communication and interpersonal skills, with a focus on guest relations.
• Proficiency in housekeeping management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and public holidays, as required by the hospitality industry in Pretoria .
• A keen eye for detail and a commitment to maintaining the highest aesthetic standards.
• A proactive approach to problem-solving and continuous improvement.
• Diploma or degree in Hospitality Management or a related field is preferred.

Benefits

• This is an exceptional opportunity to join a leading hospitality brand in Pretoria , offering a competitive salary, attractive performance incentives, and a comprehensive benefits package including medical aid and retirement contributions.
• Our client is committed to employee development, providing ongoing training and career advancement opportunities.
• You will be part of a prestigious establishment known for its excellent service and work within a vibrant team in the heart of Gauteng .