Executive Housekeeper

Placements24; Mtubatuba Local Municipality; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Job summary

Placements24 is seeking an Executive Housekeeper for a premier beachfront resort in Richards Bay, KwaZulu-Natal. You will lead the housekeeping department, oversee rooms, public areas and back-of-house spaces, and manage a dedicated team with a focus on delivering an exceptional guest experience.

The role requires strong leadership, meticulous organization, and a proven track record in housekeeping management.

Qualifications

• 4+ years of experience in housekeeping management, preferably in a resort or large hotel.
• Proven ability to lead and manage a diverse team.
• Strong understanding of housekeeping operations, cleaning techniques and sanitation standards.
• Excellent organizational and time-management skills with keen attention to detail.
• Knowledge of inventory management and departmental budgeting.
• Good communication and interpersonal skills; flexibility for weekends/holidays.

Responsibilities

• Manage and direct all housekeeping operations including rooms, laundry and public areas.
• Develop and implement cleaning schedules and procedures to ensure consistent quality.
• Recruit, train, supervise and motivate housekeeping staff.
• Conduct regular inspections to ensure adherence to standards.
• Manage linen, cleaning supplies and guest amenities inventories; ensure cost-effective procurement.
• Oversee departmental budget and optimize resource allocation.
• Ensure compliance with health, safety and sanitation regulations.
• Handle guest requests related to housekeeping promptly and efficiently.
• Coordinate with Front Office and Maintenance for smooth operations.
• Maintain aesthetic appeal and functionality of all hotel spaces.

Skills

Leadership

Organizational skills

Communication

Budgeting

Inventory management

Hospitality knowledge

Tools

Hotel management software

Job description

About the Role

Our client, a premier beachfront resort in **Richards Bay, KwaZulu-Natal**, is seeking a highly organized and detail-oriented Executive Housekeeper to lead their housekeeping department. This role is responsible for ensuring that the hotel's guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, comfort, and presentation. The Executive Housekeeper will manage a dedicated team, oversee inventory and budgets for the department, and implement rigorous quality control measures. We are looking for an individual with a keen eye for detail, strong leadership capabilities, and a commitment to delivering an exceptional guest experience through impeccable environmental standards. Your contribution will be vital to the guest satisfaction and overall appeal of our stunning coastal property.

Key Responsibilities

• Manage and direct all housekeeping operations, including room cleaning, laundry, and public area maintenance.
• Develop and implement cleaning schedules and procedures to ensure consistent quality.
• Recruit, train, supervise, and motivate housekeeping staff.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to standards.
• Manage the inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost-effective procurement.
• Oversee the budget for the housekeeping department, controlling expenses and optimizing resource allocation.
• Ensure compliance with all health, safety, and sanitation regulations.
• Handle guest requests and concerns related to housekeeping services promptly and efficiently.
• Coordinate with other hotel departments, such as Front Office and Maintenance, to ensure smooth operations.
• Maintain the aesthetic appeal and functionality of all hotel areas.

Requirements

• A minimum of 4 years of experience in housekeeping management, preferably in a resort or large hotel environment.
• Proven experience in leading and managing a diverse team.
• Strong understanding of housekeeping operations, cleaning techniques, and sanitation standards.
• Excellent organizational and time management skills, with a keen eye for detail.
• Knowledge of inventory management and departmental budgeting.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with hotel management software is an advantage.
• A commitment to maintaining high standards of cleanliness and guest satisfaction.
• Previous experience in **Richards Bay** or similar coastal resort towns is beneficial.

Benefits

• Benefits include medical aid and a retirement fund.
• Our client offers a competitive salary, with potential for performance-based bonuses.

This is an excellent opportunity to lead the housekeeping department at a beautiful **Richards Bay** resort, contributing to a memorable guest experience. Enjoy a beautiful coastal location and opportunities for professional growth within a respected hospitality brand.