Executive Assistant - Psychology Practice (Remote - South Africa and Philippines)

IllTip; South Africa; Remoto; ZAR 985.000 - 1.478.000; Tempo pieno

Descrizione del lavoro

IllTip is seeking a remote Executive Assistant to support its leadership and day-to-day operations during US Eastern Time business hours. The role requires discretion, professionalism, and the ability to manage complex calendars and communications for a high-profile healthcare client base.

You will handle scheduling, correspondence, and time-sensitive requests, coordinating with external providers while maintaining strict confidentiality and HIPAA-aligned practices.

Competenze

• Proven experience as an Executive Assistant, ideally supporting a senior professional or business owner.
• Excellent calendar management, organisation and scheduling skills.
• Strong written and spoken English, with confidence communicating with patients and external professionals.
• Strong judgement, high discretion and a solid understanding of confidentiality.
• HIPAA certification, or willingness to complete it before starting.
• Availability to work full-time during US Eastern Time hours.

Mansioni

• Manage complex calendars, appointments and meeting schedules; adapt to changing priorities.
• Handle written and phone/video correspondence with patients, external providers and professionals.
• Spot urgent or sensitive matters early and escalate them appropriately.
• Keep confidential records and communications secure, handling all patient information with care.
• Coordinate with multiple external providers and manage time-sensitive requests.
• Use Google Workspace and other productivity tools to keep workflows organised and suggest improvements.

Conoscenze

Calendar management

Time management

Discretion

Communication skills

HIPAA knowledge

Strumenti

Google Workspace

Descrizione del lavoro

Must be available to work during US Eastern Time business hours. A mental healthcare practice is hiring a remote Executive Assistant to support its leadership and day-to-day operations. The practice serves a high-profile client base, so discretion and professionalism are central to the role. You will act as a organised, dependable point of contact for scheduling, communications and time-sensitive requests.

Responsibilities

• Manage complex calendars, appointments and meeting schedules, and adapt quickly when priorities change
• Handle written and phone or video correspondence with patients, external providers and other professionals
• Spot urgent or sensitive matters early and escape them appropriately
• Keep confidential records and communications secure and handle all patient information with care
• Coordinate with multiple external providers and manage time-sensitive requests
• Use Google Workspace and other productivity tools to keep workflows organised, and suggest improvements where useful

Requirements

• Proven experience as an Executive Assistant, ideally supporting a senior professional, healthcare practitioner or business owner
• Excellent calendar management, organisation and scheduling skills
• Strong written and spoken English, with confidence communicating with patients and external professionals
• Strong judgement, high discretion and a solid understanding of confidentiality
• HIPAA certification, or willingness to complete it before starting
• Availability to work full-time during US Eastern Time hours. Experience supporting a healthcare professional, familiarity with healthcare administration, or experience with AI tools and workflow automation is a plus

Applicants must be based in: South Africa, Philippines.