Executive Assistant – Psychology Practice

Assist World; South Africa; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Assist World seeks an experienced Executive Assistant to support a psychologist running a specialist concierge mental health practice. You will manage calendars, coordinate appointments and treatment-related arrangements, and handle confidential information with discretion.

You will communicate confidently with patients and external healthcare professionals, keep day-to-day operations organised, and streamline workflows using technology to reduce repetitive administrative tasks.

Responsibilities

• Manage the psychologist's calendar, appointments and daily schedule.
• Coordinate meetings, treatment-related arrangements, retreats and other commitments.
• Communicate with patients, healthcare professionals, psychologists, psychiatrists and external service providers by phone and email.
• Screen and prioritise incoming communications, escalating urgent matters appropriately.
• Draft, review and summarise emails and other correspondence.
• Coordinate personal and professional appointments, including medical and wellness arrangements.
• Manage follow-ups, reminders and outstanding tasks to ensure nothing is overlooked.
• Assist with streamlining workflows and improving calendar and scheduling processes.
• Identify opportunities to use technology and automation to reduce repetitive administrative work.
• Provide general executive and administrative support as required.
• Handle confidential information with exceptional discretion and professionalism.

Job description

About the Role

We are looking for a proactive and highly capable Executive Assistant to provide dedicated support to a psychologist who runs a specialist concierge mental health practice.

The psychologist works with individuals who may have complex psychological needs and require highly personalised, responsive care.

This role is ideal for an experienced Executive Assistant who can manage a busy schedule, communicate confidently with patients and external professionals, and keep day-to-day operations organised.

The successful candidate will work closely with the psychologist, anticipating needs, managing competing priorities and ensuring that important tasks are handled efficiently and discreetly.

Key Responsibilities

• Manage the psychologist's calendar, appointments and daily schedule.
• Coordinate meetings, treatment-related arrangements, retreats and other commitments.
• Communicate with patients, healthcare professionals, psychologists, psychiatrists and external service providers by phone and email.
• Screen and prioritise incoming communications, escalating urgent matters appropriately.
• Draft, review and summarise emails and other correspondence.
• Coordinate personal and professional appointments, including medical and wellness arrangements.
• Manage follow-ups, reminders and outstanding tasks to ensure nothing is overlooked.
• Assist with streamlining workflows and improving calendar and scheduling processes.
• Identify opportunities to use technology and automation to reduce repetitive administrative work.
• Provide general executive and administrative support as required.
• Handle confidential information with exceptional discretion and professionalism.