Event Staff Supervisor - Busy Catering Firm

Placements24; Soweto; Vor Ort; ZAR 83.000 - 165.000; Teilzeit

Benefits dieser Stelle

Flexible working hours

Growth opportunities

Experience in event management

Zusammenfassung

Placements24 in Soweto is seeking a reliable Part-time Event Staff Supervisor to lead on-site service teams during catering events. You will manage staff, ensure high standards of customer service, and coordinate with event managers to meet client expectations across Soweto and the Gauteng region.

The role requires leadership experience in hospitality or events, strong communication, and the ability to motivate a team, especially during setup, service, and breakdown of events.

Qualifikationen

• Experience supervising hospitality or events staff.
• Proven ability to lead a team in high-pressure settings.
• Strong communication and service standards adherence.

Aufgaben

• Supervise and coordinate event staff during setup, service, and breakdown of catering events.
• Ensure all staff adhere to company policies, procedures, and service standards.
• Train new event staff and provide ongoing guidance and support.
• Manage staff schedules and assignments for various events.
• Serve as the main point of contact for event managers on-site, addressing any immediate needs or concerns.
• Ensure the cleanliness and presentation of event spaces, service areas, and equipment.
• Handle customer inquiries and resolve any issues that may arise during events professionally.
• Monitor food and beverage service, ensuring quality and guest satisfaction.
• Maintain a safe working environment for all staff and guests.
• Report event outcomes and staff performance to the event manager.

Kenntnisse

Leadership

Customer service

Communication

Team motivation

Hospitality experience

Jobbeschreibung

About the Role

Our client, a bustling catering firm in Soweto, Gauteng, is seeking a reliable and experienced Event Staff Supervisor to lead their event service teams. This part-time role is crucial for ensuring the smooth and professional execution of events, from setup to breakdown. The supervisor will be responsible for managing on-site staff, ensuring high standards of customer service, and coordinating with event managers to meet client expectations. If you have strong leadership skills, a background in hospitality or events, and the ability to motivate a team, this is a fantastic opportunity to gain experience and contribute to memorable events in Soweto and the wider Gauteng region.

Key Responsibilities

• Supervise and coordinate event staff during setup, service, and breakdown of catering events.
• Ensure all staff adhere to company policies, procedures, and service standards.
• Train new event staff and provide ongoing guidance and support.
• Manage staff schedules and assignments for various events.
• Serve as the main point of contact for event managers on-site, addressing any immediate needs or concerns.
• Ensure the cleanliness and presentation of event spaces, service areas, and equipment.
• Handle customer inquiries and resolve any issues that may arise during events professionally.
• Monitor food and beverage service, ensuring quality and guest satisfaction.
• Maintain a safe working environment for all staff and guests.
• Report event outcomes and staff performance to the event manager.

Requirements

• Previous experience in a supervisory role within the hospitality, catering, or events industry is essential.
• Demonstrated ability to lead and motivate a team effectively.
• Strong customer service and communication skills.
• Ability to work under pressure and handle challenging situations calmly.
• Excellent organizational and time-management skills.
• Flexibility to work varied hours, including evenings, weekends, and public holidays, as required for events in Soweto.
• Basic understanding of food safety and hygiene standards.
• Physical ability to stand for extended periods and lift moderate weight.
• A positive attitude and a commitment to delivering excellent service.
• Must be located in or able to easily commute to Soweto, Gauteng.

Benefits

• This part-time position offers flexible working hours, providing an excellent opportunity for supplementary income or students.
• You will gain valuable experience in event management and team leadership within the dynamic Gauteng events scene.
• Our client offers opportunities for growth and advancement for exceptional performers.
• Enjoy working in a fast-paced, engaging environment at various exciting event locations throughout Soweto and surrounding areas.