Event Service Staff Supervisor

Placements24; Upington; On-site; ZAR 124,000 - 179,000; Full time

Benefits offered by this job

Competitive hourly wage

Flexible hours

Experience across prestigious events

Supportive team

Reputable catering company

Job summary

Placements24 is seeking an experienced Event Service Staff Supervisor to lead the front-of-house team for catering events in Upington. You will manage service staff, ensure impeccable guest service, and oversee F&B execution during events.

Ideal candidates bring leadership, calm under pressure, and a strong eye for detail to maintain high service standards across multiple events.

Qualifications

• Previous experience in a supervisory role within hospitality or catering.
• Proven ability to lead and motivate a service team.
• Excellent customer service and interpersonal skills.
• Strong understanding of food and beverage service standards.

Responsibilities

• Supervise and direct catering service staff during events, ensuring professional conduct and high service standards.
• Train new staff on service protocols, menu knowledge and hygiene.
• Manage guest requests and ensure prompt, courteous and efficient service delivery.
• Oversee table setup, beverage service, and food presentation according to event specifications.
• Address and resolve any service-related issues or guest complaints professionally.
• Liaise with kitchen and banqueting managers to ensure seamless event execution.

Job description

About the Role

Our client is seeking an experienced and dynamic Event Service Staff Supervisor to lead their front-of-house team for various catering events in Upington . You will be responsible for managing service staff, ensuring impeccable guest service, and overseeing the smooth execution of food and beverage service during events. This role requires strong leadership skills, a keen eye for detail, and the ability to motivate and guide a team effectively in a fast-paced environment. You will ensure that all guests receive exceptional service, contributing directly to the overall success and reputation of our client's catering services in the Northern Cape.

Key Responsibilities

• Supervise and direct catering service staff during events, ensuring professional conduct and high service standards.
• Train new staff members on service protocols, menu knowledge, and hygiene practices .
• Manage guest requests and ensure prompt, courteous, and efficient service delivery.
• Oversee table setup, beverage service, and food presentation according to event specifications.
• Address and resolve any service-related issues or guest complaints effectively and professionally.
• Liaise with the kitchen and banqueting managers to ensure seamless event execution.

Requirements

• Previous experience in a supervisory role within the hospitality or catering industry , specifically in event service.
• Proven ability to lead and motivate a team of service staff.
• Excellent customer service and interpersonal skills.
• Strong understanding of food and beverage service standards and etiquette.
• Ability to remain calm and effective under pressure.
• Good organizational skills and attention to detail.

Benefits

• Competitive hourly wage with potential for tips.
• Flexible working hours, ideal for event-based work.
• Opportunities to gain experience across a variety of prestigious events.
• Work with a supportive and professional team.
• Be part of a renowned catering company known for its quality service.