About the Role
Our client is seeking a reliable and experienced Event Catering Staff Supervisor to oversee temporary and permanent staff during events in Paarl, Western Cape . This role is vital for ensuring that event service teams are well-managed, motivated, and execute their duties to the highest standards. You will be responsible for briefing teams, managing on-site service flow, and ensuring client satisfaction through effective staff supervision. The ideal candidate will have a strong background in event service, excellent leadership skills, and the ability to thrive in a dynamic, fast-paced environment. This is a hands-on role requiring presence at events to provide direct guidance and support to catering teams, ensuring flawless execution from setup to breakdown.
Key Responsibilities
- Supervise and direct catering staff during event setup, service, and breakdown.
- Conduct pre-event briefings, clearly communicating event details, service standards, and individual roles.
- Ensure efficient and professional service delivery in accordance with event plans and client expectations.
- Monitor staff performance and provide constructive feedback and on-the-spot training.
- Manage the distribution and collection of service equipment and supplies.
- Address and resolve any staff or service-related issues promptly and effectively.
- Maintain a safe and hygienic work environment for the catering team.
- Liaise with event managers and clients to ensure satisfaction with service.
- Assist in maintaining team morale and fostering a positive working atmosphere.
Requirements
- A minimum of 2 years of experience in event service, hospitality, or catering, with at least 1 year in a supervisory or team leader capacity.
- Proven ability to manage and motivate teams, particularly in high-pressure situations.
- Strong understanding of event catering service standards and etiquette.
- Excellent communication and interpersonal skills.
- Good organizational and problem-solving abilities.
- Flexibility to work varying hours, including evenings, weekends, and public holidays, as dictated by event schedules.
- Ability to remain calm and composed under pressure.
- A proactive and hands-on approach to supervision.
- Basic knowledge of health and safety practices in a food service environment is desirable.
Benefits
- Competitive hourly/daily rate commensurate with experience.
- Opportunity to work on a diverse range of exciting events.
- Gain valuable leadership experience in the events industry.
- Be part of a dynamic and fast-paced team.
- Flexible work arrangements based on event schedules.
- Direct impact on the success of high-profile events.