Event Catering Supervisor

Placements24; Gqeberha; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Uniform and meal allowance during on‑d

Advancement opportunities

Diverse events in Port Elizabeth

Job summary

Placements24 is seeking an energetic Event Catering Supervisor for on-site management of catering events in Port Elizabeth. You will lead service staff, coordinate setup, and ensure flawless guest experiences while upholding high standards of quality and presentation.

The role requires leadership, excellent customer service, and strong organizational skills to coordinate clients, venues, and staff across diverse events in the Eastern Cape.

Qualifications

• 3+ years of experience in event catering or hospitality service.
• At least 1 year in a supervisory role.
• Strong leadership and motivational skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management abilities.

Responsibilities

• Supervise and direct catering staff during events, ensuring efficient service delivery and adherence to company standards.
• Set up event spaces according to client specifications, including table arrangements, décor, and service stations.
• Manage the serving of food and beverages, ensuring quality, presentation, and timeliness.
• Liaise directly with clients on-site to address needs and ensure satisfaction.
• Conduct pre-event briefings with the service team outlining event details.
• Oversee breakdown and cleanup of event spaces post-service.
• Monitor inventory of beverages, linens, and service ware during events.
• Train and mentor new service staff on catering procedures and customer service.
• Ensure compliance with health, safety, and sanitation regulations during event service.
• Act as the primary contact for the client and venue manager during the event.

Skills

Staff supervision

Customer service

Team leadership

Time management

Attention to detail

Problem solving

Education

Hospitality-related education

Job description

About the Role

Our client, a highly reputable catering service provider in Port Elizabeth, is seeking an energetic and detail-oriented Event Catering Supervisor to oversee the successful execution of on-site catering events. This hands‑on role requires a leader who can manage service staff, ensure seamless guest experiences, and uphold the company's high standards of quality and presentation. You will be the face of our client at various event venues, liaising with clients and ensuring all logistical and service aspects are flawlessly managed. This is a fantastic opportunity for an individual with strong leadership capabilities and a passion for hospitality to make a significant contribution within the vibrant Eastern Cape events scene.

Key Responsibilities

• Supervise and direct catering staff during events, ensuring efficient service delivery and adherence to company standards.
• Set up event spaces according to client specifications, including table arrangements, décor, and service stations.
• Manage the serving of food and beverages, ensuring quality, presentation, and timeliness.
• Liaise directly with clients on-site to address any needs or concerns and ensure their satisfaction.
• Conduct pre-event briefings with the service team to outline event details and responsibilities.
• Oversee the breakdown and cleanup of event spaces post-service, ensuring all areas are left tidy.
• Monitor inventory of beverages, linens, and service ware during events and report any shortages.
• Train and mentor new service staff on proper catering procedures and customer service etiquette.
• Ensure compliance with all health, safety, and sanitation regulations during event service.
• Act as the primary point of contact for the client and venue manager during the event.

Requirements

• Minimum of 3 years of experience in event catering, hospitality service, or a related field, with at least 1 year in a supervisory role.
• Proven ability to lead and motivate a team of service staff in a fast‑paced environment.
• Excellent customer service and interpersonal skills, with a professional demeanor.
• Strong organizational and time‑management abilities, with keen attention to detail.
• Understanding of catering service standards, food and beverage handling, and safety protocols.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules in Port Elizabeth.
• Problem‑solving skills and the ability to remain calm and effective under pressure.
• Physical stamina to be on your feet for extended periods and lift moderate weight.
• A positive attitude and a passion for delivering exceptional guest experiences.

Benefits

• Competitive annual salary of ZAR.
• Opportunity to work at diverse and exciting events in Port Elizabeth.
• Gain valuable experience in event supervision and leadership.
• Be part of a respected and growing catering team.
• Opportunities for advancement within the company.
• Uniform and meal allowance provided during events.