Event Catering Operations Supervisor

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with overtime pay

Medical aid contributions

Training and advancement opportunities

Job summary

Placements24 in Durban is seeking an Event Catering Operations Supervisor to oversee on-site catering for corporate events and weddings. You will coordinate staff, supervise setup and breakdown, and ensure top-tier client service.

Ideal candidates have 3–5 years in event management or catering operations, strong leadership and multitasking skills, and a proactive approach to problem-solving. Flexibility for evenings, weekends, and public holidays is essential.

Qualifications

• Minimum 3–5 years in event management or catering operations.
• Ability to lead and motivate a service staff team.
• Strong organizational and multitasking skills with client communication.
• Understanding of food safety and hygiene practices.
• Willingness to work irregular hours including evenings, weekends, and public holidays.

Responsibilities

• Supervise and coordinate all on-site catering operations for various events.
• Manage and schedule event staff, including waitrons, bartenders, and kitchen assistants.
• Ensure adherence to service standards, hygiene protocols, and safety regulations.
• Liaise with clients on the day of the event to confirm details and address needs.
• Oversee setup and breakdown of event spaces and equipment.
• Manage inventory of catering supplies and equipment for events.
• Conduct pre-event briefings with the service team.
• Handle minor client issues on-site and escalate complex problems.
• Ensure staff rosters and client feedback forms are completed.
• Contribute to continuous improvement of operational processes.

Skills

Team leadership

Organizational skills

Multitasking

Communication skills

Staying calm under pressure

Flexibility

Job description

About the Role

Our client, a leading provider of bespoke catering services in Durban , is actively seeking a proactive and detail-oriented Event Catering Operations Supervisor. This role is crucial for ensuring the smooth and efficient execution of all catering events, from small-scale corporate functions to elaborate wedding receptions. The supervisor will be responsible for coordinating on‑site operations, managing service staff, and maintaining the highest standards of client service. This is an excellent opportunity for an individual with a strong operational background in catering and hospitality to contribute to a dynamic team in the heart of KwaZulu-Natal .

Key Responsibilities

• Supervise and coordinate all on‑site catering operations for various events.
• Manage and schedule event staff, including waitrons, bartenders, and kitchen assistants, ensuring adequate coverage and performance.
• Ensure adherence to service standards, hygiene protocols, and safety regulations during events.
• Liaise with clients on the day of the event to confirm details and address any immediate needs or concerns.
• Oversee the setup and breakdown of event spaces, ensuring that all equipment and supplies are handled appropriately.
• Manage inventory of catering supplies and equipment for events, ensuring availability and proper storage.
• Conduct pre‑event briefings with the service team to outline responsibilities and event details.
• Handle minor client issues and operational challenges on‑site, escalating complex problems to management when necessary.
• Ensure all event documentation, such as staffing rosters and client feedback forms, is completed accurately.
• Contribute to the continuous improvement of operational processes and service delivery.

Requirements

• A minimum of 3‑5 years of experience in event management, catering operations, or a similar supervisory role within the hospitality industry.
• Proven ability to manage and motivate a team of service staff.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Excellent understanding of catering service standards, food safety, and hygiene practices.
• Good communication and interpersonal skills, with the ability to interact effectively with clients and staff.
• Ability to remain calm and professional under pressure, especially during peak event times.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required by event schedules in Durban .
• A basic understanding of budget management for event operations is beneficial.
• Must be physically fit to handle the demands of event setup and service.
• A proactive approach to problem‑solving and operational efficiency.

Benefits

• Our client offers a competitive salary with potential for overtime pay, along with benefits such as medical aid contributions.
• This position provides a unique opportunity to gain hands‑on experience in high‑profile events and develop your career within the thriving hospitality sector of Durban .
• You will be part of a supportive and professional team, with opportunities for training and advancement.
• We value our employees and are committed to fostering a positive work environment where your contributions are recognized and rewarded.