Enterprise & Key Account Lead

Blu Label Unlimited; Sandton; On-site; ZAR 900,000 - 1,800,000; Full time

Job summary

Blu Label Unlimited in Sandton, South Africa, seeks an experienced Enterprise & Key Account Lead to drive revenue growth across a portfolio of enterprise, public sector, and utility clients. You will serve as the primary relationship owner, building executive partnerships, identifying growth opportunities, and coordinating cross‑functional teams to deliver superior client outcomes.

Responsibilities include developing strategic account plans, managing pipelines and renewals, negotiating

Qualifications

• Minimum of 10 years' experience in Enterprise Sales, Key Account Management or Business Development.
• Experience managing strategic enterprise, public sector, utility, or telecommunications accounts.
• Proven track record of revenue growth, customer retention, and account expansion targets.
• Bachelor’s degree in business-related field.

Responsibilities

• Develop strategic account plans and grow revenue and transaction volumes.
• Monitor sales pipelines, forecasts and CRM reports.
• Manage commercial negotiations, pricing and contracts.
• Achieve portfolio revenue and sales targets.
• Identify cross-selling and upselling opportunities.
• Align products and solutions with client needs.
• Collaborate with Product and Operations teams to implement new solutions.
• Increase product adoption and account revenue.
• Monitor account health and identify retention risks.
• Resolve client concerns and service escalations.
• Manage contract renewals and retention strategies.
• Maintain profitability and commercial terms.
• Build relationships with key decision-makers.
• Conduct executive and quarterly business reviews.
• Represent client needs and communicate feedback internally.
• Improve client satisfaction and support business strategy.
• Manage relationships with municipalities, utilities and smart-metering partners.
• Oversee contracts, renewals and service-level agreements.
• Ensure regulatory and contractual compliance.
• Coordinate reconciliation, settlements and operational activities.

Skills

Verbal communication

Written communication

Presentation skills

Negotiation

Analytical skills

Relationship building

Strategic account management

Cross-functional collaboration

Education

Bachelor’s degree in business management, commerce, marketing, finance or related field

Tools

CRM

Job description

We are searching for an experienced Enterprise & Key Account Lead at our Head Office facility.

Primary Duties And Responsibilities

Job Purpose:

Enterprise & Key Account Lead is responsible for driving revenue growth, client retention, and strategic account development across a portfolio of enterprises, public sector, and utility customers. The role serves as the primary relationship owner, building executive-level partnerships, identifying growth opportunities, and coordinating cross-functional teams to deliver exceptional client outcomes, maximise customer value, and ensure long-term business sustainability.

Key Responsibilities

Revenue Growth & Portfolio Performance

• Develop strategic account plans and grow revenue and transaction volumes.
• Monitor sales pipelines, forecasts and CRM reports.
• Manage commercial negotiations, pricing and contracts.
• Achieve portfolio revenue and sales targets.

Account Growth & Solution Expansion

• Identify cross-selling and upselling opportunities.
• Align products and solutions with client needs.
• Collaborate with Product and Operations teams to implement new solutions.
• Increase product adoption and account revenue.

Client Retention & Renewal Management

• Monitor account health and identify retention risks.
• Resolve client concerns and service escalations.
• Manage contract renewals and retention strategies.
• Maintain profitability and commercial terms.

Client Experience & Strategic Engagement

• Build relationships with key decision-makers.
• Conduct executive and quarterly business reviews.
• Represent client needs and communicate feedback internally.
• Improve client satisfaction and support business strategy.

Public Sector & Utility Account Management

• Manage relationships with municipalities, utilities and smart-metering partners.
• Oversee contracts, renewals and service-level agreements.
• Ensure regulatory and contractual compliance.
• Coordinate reconciliation, settlements and operational activities.

Competencies

Behaviours

• Accountability, integrity and trust.
• Customer centricity and relationship building.
• Initiative, collaboration and adaptability.
• Resilience, innovation and continuous improvement.
• Change agility, attention to detail and time management.

Essential Requirements

• Excellent verbal, written and presentation skills.
• Ability to influence and negotiate with senior stakeholders.
• Strong analytical, problem-solving and relationship-building skills.
• Ability to manage multiple strategic accounts & Results-driven, with a focus on revenue growth and client retention.

Technical & Leadership Competencies

• Strategic Account Management and Planning.
• Commercial and Financial Acumen.
• Data Analysis and Interpretation & Customer Relationship and Stakeholder Management.
• Negotiation and Influencing &
• Compliance Management & Project Coordination.

Education & Experience

• Bachelor’s degree in business management, commerce, marketing, finance or a related field.
• Minimum of 10 years' experience in Enterprise Sales, Key Account Management, Relationship Management, or Business Development.
• Demonstrated experience managing strategic enterprise, public sector, utility, or telecommunications accounts.
• Proven track record of achieving revenue growth, customer retention, and account expansion targets

Our company provides equal employment opportunities (EE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.