Enterprise Account Success Manager

Manpowergroup; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

ManpowerGroup is seeking an Internal Sales professional in Gauteng to oversee a portfolio of enterprise client accounts from onboarding through ongoing management. You will build trusted relationships, lead regular client meetings, and coordinate projects end-to-end while ensuring contracts and documentation are in order.

The role requires strong communication, multi-project coordination, and the ability to work with both technical and commercial stakeholders.

Qualifications

• Proven experience in client success, account management, or project management.
• Excellent written and verbal communication skills.
• Experience coordinating multiple projects simultaneously.
• Ability to work with both technical and commercial stakeholders.
• Strong organisational skills with attention to detail.
• Ability to manage competing priorities while maintaining client service.

Responsibilities

• Manage a portfolio of enterprise client accounts from onboarding through ongoing account management.
• Build and maintain trusted relationships with key stakeholders.
• Lead regular client meetings, providing updates, guidance, and strategic recommendations.
• Coordinate projects from kickoff through successful implementation and delivery.
• Manage contracts, order forms, and client documentation.
• Ensure compliance with information security and governance requirements, including ISO 27001 processes where applicable.
• Translate technical and compliance-related concepts into clear, client-friendly communication.
• Proactively identify and resolve client issues before they escalated.
• Collaborate closely with internal technical, delivery, and commercial teams to ensure successful outcomes.
• Identify opportunities to grow existing accounts through upselling and cross-selling additional solutions.
• Maintain high levels of client satisfaction while driving long-term account success.

Skills

Client success

Account management

Project coordination

Stakeholder management

Communication

Prioritisation

Job description

ManpowerGroup is seeking an Internal Sales professional in Gauteng to oversee a portfolio of enterprise client accounts from onboarding through ongoing management. You will build trusted relationships, lead regular client meetings, and coordinate projects end-to-end while ensuring contracts and documentation are in order.

The role requires strong communication, multi-project coordination, and the ability to work with both technical and commercial stakeholders.